- Transfer mode. Select to set up call progress analysis during call transfer. If Full is selected, the system listens for busy, invalid number, no answer and connect signals. If Partial is selected, the system listens for busy and invalid number signals. If Blind is selected, there is no call progress analysis.
- Start Delay for Call Progress. Enter the duration, in milliseconds, between dialing a number and starting call progress. The range is 0 through 20000, and the default is 6000.
- Initiate Transfer. Enter the dial string required to start a transfer. You can enter up to 50 characters. The default is ^KD,L%s for NT M-1, and ^Kk,L%s for G3 switches.
- Initiate Blind Transfer. Identifies the dial string required to start an unsupervised transfer. By default the behavior of the Initiate Blind Transfer dial string is the same as the behavior of the Initiate Transfer dial string. If required, you can add characters to control the behavior of this dial string. You can enter up to 50 characters, and the default is %s.
- Complete Transfer. Enter the dial string required to complete a transfer. You can enter up to 50 characters. The default is ^KD for NT M-1, and ^Kk for G3 switches.
- Retrieve Call. Enter the dial string required to drop a transferring call and reconnect the MAS to the calling party. You can enter up to 50 characters, and the default is ^KA.
- Drop Call. Enter the dial string required to drop a call by emulating the Release key. You can enter up to 50 characters. The default is ^KR for NT M-1, and ^Kj for G3 switches.
- Make Call Prefix. Enter the dial string required when using an alternate key for outgoing calls. This setting is used mostly for ACD integrations, where outgoing calls are made on a different call appearance than incoming calls. You can enter up to 50 characters, and the default is Blank.