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Home   >   MAS Administration   >   Voice Mail Domain Administration   >   Configuring languages

Configuring languages

Multiple languages can be configured for use by the telephone user interface. When you configure a voice mail domain, you must configure a primary language. The primary language is the language that is played by the telephone user interface, unless instructed otherwise, for example, by caller language selection, or by subscriber mailbox configuration. The primary language is also used if multilingual text-to-speech conversion is requested, and the language of the text cannot be determined.

Note: The primary language must be a language that is installed on all MASs in the voice mail domain. See Messaging Application Server Properties for information on how to view a list of languages installed on a MAS.

To configure languages

  1. In the Voice Mail Configuration window, choose the voice mail domain.
  2. Choose Languages.
  3. The Domain Languages property page is displayed.

  4. Under Primary Language, select the primary language to be used by the telephone user interface. Listed are all the languages in the voice mail domain. Not Set is displayed by default.
  5. Select Enable Multilingual Text-to-Speech, if you want language recognition to be used to identify the correct language for converting text into speech. If not selected, the primary language in the voice mail domain is used for all text-to-speech conversions. This check box is not selected by default.
  6. Select the languages that you want to enable for text-to-speech conversions. By default the primary language only is selected.
  7. If the voice mail domain contains MASs from an earlier release, all languages supported by these MASs are listed. The languages supported by all MASs in the voice mail domain are selected by default. You can select additional languages, however these will only be available on MASs that support them.

Important!   After removing the last MAS that does not support multiple languages from the voice mail domain, you must refresh the domain languages. To do this, choose Refresh Domain Languages from the Edit menu in the Voice Mail System Configuration window.