Configuring Message Waiting Indicator (MWI) (MAS Admin)

Use the Message Waiting Indicator (MWI) property page to configure MWI for a voice mail domain.

MWI allows subscribers to be alerted when messages meeting specified criteria arrive in their mailbox. Subscribers are alerted either by a lamp indicator on their phone, or an audible tone (stutter dial-tone) when they pick up the receiver. The indicator is cleared when the message is opened, or saved or deleted using the TUI. Subscribers can set up mailbox rules for using MWI in Subscriber Options.

To display the Message Waiting Indicator property page

In the Voice Mail System Configuration window, choose the voice mail domain.

Select the Message Waiting Indicator property page.

To configure MWI properties

Enable Message Waiting indicator (MWI). MWI is not enabled by default. Select this check box to enable MWI.

Note: The MWI configuration fields appear only when MWI is enabled.

MAS MWI server Enter the name of the machine on which the MWI service is installed. Click on the Browse button to locate the server.

Limit requests Select if you want to restrict the number of MWI requests made per minute.

Maximum requests per minute Enter the maximum number of MWI requests that can be made to the MWI MAS per minute. This field is available only if you have selected the Limit requests check box.

Tip: The first messaging application server (MAS) in the list is the first MAS to which MWI requests are made. If required, you can use the Up

and Down

arrows to move messaging application servers up or down the list.

Message Application Servers that support MWI This box displays a list of MASs in the voice mail domain that support MWI. If you are using per-port integration, (e.g. Inband, QSIG or Set Emulation), a MAS can support MWI if it has an MWI port group defined. For more information on defining port groups for Inband integration, see Configuring inband properties.

To add a MAS to the list of MASs that support MWI, click the Add button and type the name of the MAS.

To delete a MAS from the list, select the MAS that you want to delete and click the Delete button . You are asked to confirm the deletion.

Enabling MWI

To enable a subscriber to use MWI you must select the Allow Message Waiting Indicator option for the subscriber’s mailbox in the subscriber administration tool.

Subscribers set up their own rules for using MWI in Subscriber Options by specifying values in the following rule description:

“If [message type] messages, with [importance], have arrived, set my message waiting indicator.”