Configuring Call Me (MAS Admin)

Call Me allows subscribers to be called at a designated number each time they receive a message that meets certain criteria. The subscriber is then invited to log onto the TUI in order to review the message.

To display the Call Me property page

In the Voice Mail System Configuration window, choose the voice mail domain.

Select the Call Me property page.

To configure Call Me properties

Enable Call Me. Call Me is not enabled by default. Check this box to enable Call Me.

Note: The Call Me configuration fields appear only when Call Me is enabled.

Call Me Server. Enter the name of the Call Me server, or use the Browse button to locate the Call Me server.

Maximum number of concurrent calls. Enter the maximum number of simultaneous calls supported by the voice mail system. The number cannot exceed the number of ports configured for Call Me in the voice mail domain. The range is 1 through 1000 and the default is 5.

For information on configuring port groups for Call Me, see Usage properties - port groups.

System minimum interval between calls. Enter the time, in minutes, for the minimum interval between calls. The interval determines the minimum time allowed between mailbox checks for messages meeting specified criteria. It also determines the minimum time allowed between call retries to the subscriber’s phone number if the line is busy. The range is 1 through 1000 and the default is 3.

System default interval between calls. Enter the time, in minutes, for the default interval between calls. The default interval time is displayed in the Call Me rule. The range is 1 through 1000 and the default is 10.

Line busy retries. Enter the maximum number of retries attempted for a number if the system receives a line busy signal. The range is 0 through 5 and the default is 2.

Enabling Call Me

To enable a subscriber to use Call Me you must select the Call Me option for the subscriber’s mailbox in the subscriber administration tool.

Subscribers set up their own rules for using Call Me in Subscriber Options by specifying values in the following rule description:

When [schedule] is active, if [message type] with [importance], from [sender] have arrived, call phone numbers in [phone list] within [minutes] and then every [interval].

Subscribers can set up multiple Call Me rules, and can have more than one rule active at any time. For example they may want to be notified at 10 minute intervals if voice messages have arrived, and at 20 minute intervals if e-mail messages have arrived during the same schedule.