Resent Acknowledgment Web page 

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Introduction

As you are viewing a Forward or Reply message from the History Web page, you can resend that message by clicking on the Resend button. When you click on the Resend button, the Resent Acknowledgment Web page appears in your browser stating that the message was successfully submitted for delivery.

Things to know about resending a message

The following list provides important information about resending a message:

• You cannot resend messages through the Snapshot Report Web pages.

• You do not have to be the active agent to resend a message; however, you must be logged in to the messaging software to resend a message.