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DEFINITY Made Easy Tools
Issue 3, December 2001



Bring the System Online

Register the Switch for Maintenance

Return to Task List

The Automatic Registration Tool (ART) is a web-based tool that permits field technicians and TSO Database Administration (DBA) to register U.S. direct channel products.

The product that you are registering must have switch connectivity through:


Note: ART is not accessible from the public internet (outside the Avaya intranet firewall).

  1. At your laptop/PC, direct your browser to this URL:

    2. http://spiexp1.eng.avaya.com:8000/cgi-bin/ART/ARTstart.cgi

    You can also save this URL in your Favorites or Bookmarks list.

    The ART User Menu displays.

  2. Click on the Register a Product button.

    3. The Enter Network Password dialog box appears.

  3. Type your ART User Name and Password in the indicated fields.


Note: ART user IDs and passwords are unique to ART, and are not the same as other user IDs and passwords. If you are a first-time user and do not have an ART user ID and password:

    1. Go back to the ART User Menu and click on the Administer My User ID/Password button.

    2. Follow the instructions on the User ID and Password page to create your ART user ID and password.

      3. Unless you exit and restart your browser, you do not need to re-enter your user ID and password to perform other ART operations.

      The ART Start of Product Registration page appears, and the ART session ID appears in the middle of the screen.

  1. Type the Installation Location or Sold-To data in the FL/Sold-To Number field.


Note: Sold-To number replaces the FL numbers as customer-site identifiers in the Maestro database.

  1. In the Session Type field, select:

  2. In the Product Type field choose DEFINITY for the following products:

  3. Click on the Start Product Registration button.

  4. If the data you have entered matches a Maestro database record, the Customer Verification page appears.

  5. Verify the information in the Customer Name and Customer Address fields.

    6. If the information is not what you expected, ensure that you entered the customer's FL/Sold-To number correctly (Step 4 above). If you entered an incorrect number:

    1. Click on the Abort Upgrade Registration Session button at the bottom of the screen.


Caution! DO NOT exit your browser to abort the session. This can result in an incomplete upgrade registration.

    1. Return to the ART User Menu page to begin a new session.

      2. If the FL/Sold-To number matches multiple customers in the database, ART displays the name and address of each customer with a button to select for this registration session.

  1. In the Customer Type field, select

  2. Click on the Continue Upgrade Registration button.

    3. The DEFINITY Product List page appears.

  3. Look in the product table (first column heading is "#") to find the row for the product that you want to register. Click on the number in the far-left column ("#") of the correct row.


Note: It might be helpful to identify the product by looking at the Product Nickname, Product Alarm ID, INADS Number, Serial Number, or IP Address columns in the table.

If the product is not shown in the table, or if you are not sure whether a listed product is the one you want to register, contact the DBA group for assistance (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt 2).

Four new fields appear.

  1. In the Data Lock field, choose:

  2. In the Dialing Type field choose the dialing type that the product will use to report alarms:

  3. In the Alarm Origination field choose:

  4. In the Alarm Destination field, choose

  5. Click on the Continue Registration button at the bottom of the page.

    6. ART begins automatically registering the product and displays progress messages to indicate the current status.


Caution! DO NOT exit your browser or click on the Refresh, Back, Stop, or Home buttons while ART displays these progress messages.

If you have to abort your registration, click on the Abort Session button that appears with one of the progress messages.

If the preceding steps have been completed successfully, ART displays the DEFINITY Upgrade Registration Report.

  1. Review the information displayed in the report.

    2. If any of the data are incorrect, contact the DBA Group (1-800-248-1234, selecting prompt, 2, prompt 6, then prompt 2) immediately for assistance.

  2. Save the DEFINITY Upgrade Registration Report in a file for future reference or print the report and keep the copy.

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