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Working with Phrases and Phrasesets > About Phrases |
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About Phrases |
In the world of speech and interactive voice response (IVR) applications, phrases are among the most basic building blocks. They consist of prerecorded audio files.
They can be as short as one word or as long as several complete sentences. Or they might even be music recordings, as is often the case with transitional audio prompts. See About Transitional Audio Prompts.
Although Text-to-Speech technology can be used to render audible output to callers, prerecorded audio phrases are usually preferable whenever possible. Audio phrases give a finished speech application a more professional presentation and a more satisfying experience for the caller.
See the following sections:
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