Working with Prompts > Building Prompts > Before Building the Prompt
	Before Building the Prompt

Before a prompt can be built, all required prompt segments must be created.

For instance, suppose you want to create a prompt that reads the address of a caller from a variable. The prompt then asks if this address is still correct. What you want the caller to hear is: "According to our records, you live at [address record]. Is this correct?" This prompt requires two phrase segments and one text variable segment:

• Phrase segment: "According to our records, you live at"

• Text variable segment: The value returned by the database query, to be rendered using TTS

• Phrase segment: "Is this correct?"

Before you can build this prompt, you must use a database operation to read the address from the database. Then you must assign the value returned by the database operation to a variable, which you will later assign to the text variable in the Prompt File Editor.

You must also create the required phrases must be created. For information about creating phrases, see About Custom Phrases.

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