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Working with Database Operations > Employing Database Operations in Call Flows
 
Employing Database Operations in Call Flows

Once the database operation file has been created and defined, you can use it in your call flows. You can use database operation files only within a Data node.

To employ a database operation file in a call flow:

  1. Place a Data node in the Call Flow Editor main workspace.
  1. To open the Data node editor, double-click the Data node.
  1. From the Data node editor palette, select the Database item and place it in the editor workspace.
  1. In the Avaya Properties view, Name field, select the database operation file to use.

Alternately, from the Speech Navigator, select the database operation and drag it into the callflow.


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