Nodes and Palette Options > Detailed Palette Option Descriptions > Alarm
	Alarm

Type

IC item

Available from

Data Node only

Purpose

The Alarm item makes it possible to send an alarm from the speech application to the Alarm Manager on the Interaction Center (IC) system.

Behavior

Before you can use this or any other IC item, you must enable IC for Dialog Designer. For more information about the ability of Dialog Designer to interact with IC, and to enable IC in your Dialog Designer applications, see About the IC Connector.

When the speech application encounters the Alarm item, it passes the values for the properties to the IC VOX server, which relays them to the IC system.

Properties

• Name - Enter the name to assign the alarm.

• This name is passed along to the IC system, where the name is used as an identifier.

• Priority - Select the priority to assign the alarm. Options include:

• Low

• High

• Info

• EMERGENCY

• The priority you assign here determines the alarm that is generated on the IC system. For the interpretation of what these alarms mean, see your IC documentation.

• Description - Enter in this field a short description of what the alarm is for. This description is passed verbatim to the Alarm Manager on the IC system, as part of the alarm event.

• Description Variable and Description Field - Allows you to pass in a variable or field that contains the description instead of hardcoding the text.

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