Activating Alarm Origination

Do not activate alarm origination for MERLIN LEGEND integrations unless the customer has purchased the optional alarm origination feature.

Activating alarm origination causes a remote location, such as the remote service center, to receive notification of alarms that occur on the INTUITY AUDIX LX system. Notification can only occur if the Maintenance Modem has been installed. See Connecting the Modem or Activating the Modem for more information.

To administer the Alarm Management page:

1. Clear all alarms.
2. Check the CD drive for a CD-RW (at least 4x speed).

If the drive does not contain a CD-RW for the nightly backup, insert a labeled CD-RW into the drive.
 

Do not activate Alarm Origination unless the CD drive contains a back-up CD-RW.

3. Start at the Administration main menu and select:

Basic System Administration
	Alarming Administration

The system displays the Alarm Management page.

4. Type the product ID number in the Product ID field.
    

   The product ID is always a 9-digit number beginning with the number 2. Do not continue without the correct product ID number.

   
   
5. Select Active from the Alarm Origination drop-down list.
   
   

Note: With alarm origination active, the system automatically sends out alarms to the remote support center.



6. Verify that the entry in the Alarm Suppression field is inactive.
   If it is not, select inactive from the drop-down list.
7. Make other selections as needed. Click the field names or the Help button to see complete field descriptions.
8. Click Save.

The system displays an information screen and the following message:

The alarm form has been updated.

9. Click Return to Main or follow the Install Modem link if needed.

 

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