|
Home > Reference > Commonly
Customized Fragments and Announcements |
|
 |
Commonly Customized
Fragments and Announcements
|
To effectively customize your announcements,
you must know the fragment numbers and the context in which they are
most commonly used. This topic provides that information.
Fragments and announcements combine
to tell subscribers and callers what to do and what their options are
for using the system. You can change AUDIX announcements to meet the
needs of the business and of the subscribers. The procedures for doing
this, and a more detailed discussion of the concepts and terms, are
described in Customizing Announcements.
This topic contains:
List
of Commonly Customized Fragments and Announcements
The fragments listed in the Commonly
Customized Fragments and Announcements table are the most commonly
customized fragments. Each fragment is listed with one of the announcements
that contains it to show the context in which the fragment is normally
used. In addition to the announcements listed in this section, the system
also uses most of the fragments in other announcements. However, any
other announcements that use a fragment have a construction very similar
to the announcements listed here.
The announcements and fragments
listed apply to US English, US English TDD, and US English 1-2-3. However,
1-2-3 fragments use numbers to identify touchtone keys, not letters.
Also, you must rerecord TDD fragments with a teletypewriter (TTY) connected
to your telephone.
Table: Commonly Customized Fragments and Announcements
Announcement Number
|
Fragment
Number
|
Fragment Text
|
a18
|
f555
|
To access your mailbox, press star R.
|
f291
|
To transfer to another extension, press star
T.
|
f80
|
To have system wait, press star W. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a119
|
|
IF(VERSION>2)THEN
|
f305
|
You are at the activity menu.
|
|
IF(NUMBER==0)THEN (where 0 is a non-fax
system
and 1 is a fax system)
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF
|
f992
|
To get messages, press 2.
|
f996
|
To check your outgoing messages, press 4.
|
|
a1174(NUMBERNUMBER(2)NUMBER(3)IF(NUMBER==0)THEN
(where 0 = non-fax and 1= fax system)
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF
|
|
f282
|
To have system wait, press star W. To access
the names or number directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
|
ELSE
|
f305
|
You are at the activity menu.
|
f985
|
To record and send voice mail messages, press
1. To get messages, press 2.
|
f48
|
To check your outgoing messages, press 4.
To administer mailing list, personal directory, password, or account
name, press 5. To change outcalling information, press 6. To scan
incoming messages automatically, press 7. To re-logon, press star
star R.
|
f282
|
To have system wait, press star W. To access
the names or number directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a174
|
|
NAME
|
f822
|
As you use AUDIX your name will be included
in system announcements that you and other people will hear. At
the tone, please speak your name. After speaking your name, press
one.
|
a199
|
f592
|
AUDIX passwords must now be
NUMBER
|
f81
|
digits.
|
f593
|
Please choose a new password of
NUMBER(2)
|
f81
|
digits.
|
f173
|
Please enter new password
|
f224
|
and pound sign.
|
a289
|
|
IF(VERSION>2)THEN (where v. 3 has call
answer disable)
a1178(NUMBER
NUMBER(2)NUMBER(3)NAME)ELSE
IF(NUMBER==0)THEN
|
f43
|
Your call is being answered by AUDIX.
NAME
|
f44
|
is not available. To leave a message, wait
for the tone.
ENDIF
IF (NUMBER==1)
THEN
|
|
f71
|
To leave a message, wait for the tone.
ENDIF
IF
(NUMBER==2)
THEN
NAME
|
f44
|
is not available. To leave a message, wait
for the tone.
ENDIF
|
a349
|
f118
|
Enter last name
|
f224
|
and pound sign.
|
f175
|
Please note only AUDIX subscribers can be
specified by name.
|
a514
|
f582
|
AUDIX passwords must now be at least
NUMBER
|
f81
|
digits.
|
f593
|
Please choose a new password of
NUMBER(2)
|
f588
|
or more digits.
|
f173
|
Please enter new password
|
f224
|
and pound sign.
|
a584
|
f186
|
To record messages, press 1. To get messages,
press 2. To check you outgoing messages, press 4.
|
a728
|
f775
|
To record messages, press one. To get messages,
press two. To administer personal greetings, press 3.
|
a815
|
f287
|
Welcome to AUDIX.
|
f97
|
For help at anytime, press star H.
|
a1174
|
|
IF(NUMBER==0)THEN
IF(NUMBER(2)==0)THEN
IF(NUMBER(3)==0)THEN
|
f997
|
To administer mailing list, personal directory,
password, or account name, press 5.
|
|
ELSE
|
1149
|
To administer mailing list, personal directory,
password, account name, or call answer options, press 5.
|
|
ENDIF
ELSE
IF(NUMBER(3)==0)THEN
|
f1147
|
To administer mailing list, personal directory,
password, account name, or addressing options, press 5.
|
|
ELSE
|
|
f1151
|
To administer mailing list, personal directory,
password, account name, addressing options, or call answer options,
press 5.
|
|
ENDIF
ENDIF
ELSE
IF(NUMBER(2)==0)THEN
IF(NUMBER(3)==0)THEN
|
f999
|
To administer mailing list, personal directory,
password, fax options, or account name, press 5.
|
|
ELSE
|
f1150
|
To administer mailing list, personal directory,
password, fax options, account name, or call answer options, press
5.
|
|
ENDIF
ELSE
IF(NUMBER(3)==0)THEN
|
f1148
|
To administer mailing list, personal directory,
password, fax options, account name, or addressing options, press
5.
|
|
ELSE
|
f1146
|
To administer mailing list, personal directory,
password, fax options, account name, addressing options, or call
answer options, press 5.
|
a1178
|
|
IF(NUMBER==0)THEN
IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
|
f43
|
Your call is being answered by AUDIX.
|
|
NAME
|
f1163
|
is not available.
|
f1162
|
Sorry, the mailbox you have reached is not
accepting messages at this time.
|
f95
|
Please disconnect.
|
|
ELSE
|
f43
|
Your call is being answered by AUDIX.
|
|
NAME
|
f44
|
is not available. To leave a message, wait
for the tone.
|
|
ENDIF
ENDIF
IF(NUMBER==1)THEN
IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
|
f1162
|
Sorry, the mailbox you have reached is not
accepting messages at this time.
|
|
f95
|
Please disconnect.
|
|
ELSE
|
f71
|
To leave a message, wait for the tone.
|
|
ENDIF
ENDIF
IF(NUMBER==2)THEN
IF(NUMBER(3)==1)THEN (where 1=call answer disabled)
|
|
NAME
|
f1163
|
is not available.
|
f1162
|
Sorry, the mailbox you have reached is not
accepting messages at this time.
|
f95
|
Please disconnect.
|
|
ELSE
|
|
NAME
|
f44
|
is not available. To leave a message, wait
for the tone.
|
|
|
ENDIF
ENDIF
IF(NUMBER(2)==1
&&
NUMBER(3)!=1)THEN
|
f1141
|
When finished recording, press pound for more
options.
|
a2077
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f1006
|
To record or change the greeting heard by
callers, press 3.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2079
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
|
f1016
|
To administer your greeting, press 3.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f291
|
To transfer to another extension, press star
T.
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2081
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f1006
|
To record or change the greeting heard by
callers, press 3.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
|
f291
|
To transfer to another extension, press star
T.
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2082
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2084
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f1006
|
To record or change the greeting heard by
callers, press 3.
|
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f291
|
To transfer to another extension, press star
T.
|
f117
|
To reach the covering extension, press star
zero.
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2085
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f291
|
To transfer to another extension, press star
T.
|
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2086
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f1006
|
To record or change the greeting heard by
callers, press 3.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f291
|
To transfer to another extension, press star
T.
|
f117
|
To reach the covering extension, press star
zero.
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2087
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
|
f992
|
To get messages, press 2.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f291
|
To transfer to another extension, press star
T.
|
f117
|
To reach the covering extension, press star
zero.
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
a2088
|
f305
|
You are at the activity menu.
|
|
IF( NUMBER == 0 )
THEN
|
f990
|
To record and send voice mail messages, press
1.
|
|
ELSE
|
f991
|
To record and send voice mail or fax messages,
press 1.
|
|
ENDIF,
|
f992
|
To get messages, press 2.
|
f1006
|
To record or change the greeting heard by
callers, press 3.
|
f996
|
To check your outgoing messages, press 4.
|
f2041
|
To customize your mailbox. For example, to
create or edit your mailing lists, to specify your printer preferences,
or to change your password, press 5.
|
|
IF( NUMBER == 0 )
THEN
|
f1001
|
To change outcalling information, press 6.
To scan incoming messages automatically, press 7. To re-logon,
press star star R.
|
|
ELSE
|
|
f1165
|
To change outcalling information, press 6.
To scan incoming messages automatically or print all new faxes,
press 7. To re-logon, press star star R.
|
|
ENDIF,
|
f282
|
To have system wait, press star W. To access
the names or numbers directory, press star star N. If finished,
please hang up or to disconnect AUDIX, press star star X.
|
Fragments
Related to FAX Messaging
If you have administered FAX Messaging
for subscribers and require them to enter a prefix to print faxes, you
might want to record the fax printing prefix in the following fragments.
Table: Commonly Customized FAX Messaging Fragments
Fragment Number
|
Fragment Text
|
f1079
|
Enter your default print destination followed
by the pound key.
|
f1086
|
The default print destination is where documents
are normally printed.
|
f1089
|
To specify destination, enter digits followed
by the pound key.
|
f1094
|
To specify a default destination, enter digits
then press the pound key.
|
f1095
|
This destination will be used for the remainder
of this call. When you hang up, your default destination will
be restored.
|
f1099
|
Or reenter print destination number and pound
sign.
|
f1101
|
Reenter destination number and pound sign.
|
f1118
|
You are specifying the default print destination
for fax items.
|
f1124
|
When autoprinting is turned on, all nonprivate
faxes that are received will automatically attempt to print at
the default destination.
|
f1130
|
This is also used as the default print destination
when scanning.
|
f1134
|
To enter destination, enter digits followed
by the pound key.
|
f1143
|
The default print destination should be set
to the destination where you normally send your documents for
printing.
|
The following announcements and
fragments are for Fax Extended Dialing.
Table: Messaging Announcements and Fragments
for Fax Extended Dialing
Announcement Number
|
Fragment Number and Text
|
a2201
|
f1118: You are specifying the default print
destination for fax items.
f1143: The default print destination should
be set to the destination where you normally send your documents
for printing.
f1124: When autoprinting is turned on, all
non-private faxes that are received will automatically attempt
to print at the default destination.
f1130: This is also used as the default print
destination when scanning fax messages.
f2061: To enter the telephone number of a
fax machine, press star star five.
f2062: To enter a call delivery address, enter
digits followed by the pound sign.
f1472: <.1 second pause, this fragment
may be replaced with a customized recording which can be used
to explain/state fax prefixes for printing.>
|
a2202
|
f1118: You are specifying the default print
destination for fax items.
f2061: To enter the telephone number of a
fax machine, press star star five.
f2062: To enter a call delivery address, enter
digits followed by the pound sign.
f1472: <.1 second pause, this fragment
may be replaced with a customized recording which can be used
to explain/state fax prefixes for printing.>
f556: To exit, press star pound now.
|
a2203
|
f2064: You are specifying the telephone number
of a fax machine as your default print destination.
f1143: The default print destination should
be set to the destination where you normally send your documents
for printing.
f1124: When autoprinting is turned on, all
non-private faxes that are received will automatically attempt
to print at the default destination.
f1130: This is also used as the default print
destination when scanning fax messages.
f2065: The telephone number of a fax machine
should be entered as it would be dialed from the location of your
messaging system. It can contain a maximum of 23 digits, including
trunk access, long distance, or international access codes if
necessary, and is subject to administrator restriction.
f1134: To enter destination, enter digits
followed by the pound key.
|
a2204
|
f2063: Enter the telephone number of a fax
machine followed by the pound sign.
|
a2205
|
f327: You are creating a mailing list.
f285: To add a member, enter extension
f224: and pound sign.
f2066: To add the telephone number of a fax
machine, press star star five.
f2067: To add a call delivery address, enter
digits followed by the pound sign.
f1472: <.1 second pause, this fragment
may be replaced with a customized recording which can be used
to explain/state fax prefixes for printing.>
f328: To delete the previous entry, press
star 3. To add a mailing list you have already created, or a public
list owned by others, press star 5. To review or modify the list
you are creating, press star 1. To approve the list you are creating
and move on to the next step, press pound.
f58: For name addressing, press star 2.
f235: To restart at the activity menu, press
star 7. To transfer to another extension, press star 8.
f282: To have system wait, press star 9. To
access the names or numbers directory, press star star 6. If finished,
please hang up or to disconnect AUDIX, press star star 9.
|
a2206
|
f2066: To add the telephone number of a fax
machine, press star star five.
|
a2208
|
f2071: You are specifying the telephone number
of a fax machine.
f2065: The telephone number of a fax machine
should be entered as it would be dialed from the location of your
messaging system. It can contain a maximum of 23 digits, including
trunk access, long distance, or international access codes if
necessary, and is subject to administrator restriction.
f24: To delete, press star 3.
f105: To restart at the activity menu, press
star 7.
f80: To have system wait, press star 9. If
finished, please hang up or to disconnect AUDIX, press star star
9.
|
a2216
|
# New announcement 2216 introduced in R5.1
of INTUITY.
# Fax Extended Dial (FED) Feature
# This announcement is not reached if the
FED feature is off.
# NUMBER == default print destination exists
f1091: You are specifying where your documents
will be printed
IF (NUMBER > 0)
THEN
f1087: To print to destination...
BUTTONS,
f1088: press pound
ELSE
f1092: A default print destination has not
been assigned.
f1093: To assign a default print destination
press star 7, then 5-3.
ENDIF,
f2061: To enter the telephone number of a
fax machine, press star star five.
f2062: To enter a call delivery address, enter
digits followed by the pound sign.
f1472: <.1 second pause, this fragment
may be replaced with a customized recording which can be used
to explain/state fax prefixes for printing.>
f1095: This destination will be used for the
remainder of this call. When you hang up, your default destination
will be restored.
f1090: To print on the fax machine from which
you are calling, press star 6.
f1096: If you choose this option, the document
will begin to print. You will not be able to access your mailbox
while the document is printing. You will be able to call into
your mailbox again after printing is complete.
|
a2217
|
# New announcement 2217 R5.1
# NUMBER == default print destination exists
IF (NUMBER > 0)
THEN
f1087: To print to destination...
BUTTONS,
f1088: press pound
ENDIF,
f2061: To enter the telephone number of a
fax machine, press star star five.
f2062: To enter a call delivery address, enter
digits followed by the pound sign.
f1472: <.1 second pause, this fragment
may be replaced with a customized recording which can be used
to explain/state fax prefixes for printing.>
f1090: To print on the fax machine from which
you are calling, press star 6.
|
Top of page
|