This topic has the following information:
Verifying
System Installation
As part of the process of troubleshooting system
problems, you can verify system installation to confirm that the system's
primary software packages have been properly installed. The system information
is displayed on the Verify System Install-System Verification page.
The Verify System Installation - System Verification page confirms
that the system's primary software packages are properly installed and
verifies that a complete version of each application-specific package
exists on the system. The system takes a few minutes to perform a series
of background checks on the system software. The contents of each installed
executable or help file, but not data files, are checked to verify they
were unchanged during the lifetime of the system. Each of the primary
software packages installed on the system is listed. Exceptions are
noted in the output of this command.
To access and verify system installation:
- Start at the Messaging Administration main menu and select .
The system takes a few minutes to perform a
series of background checks on the system software and then displays
the results on the Verify System Installation page. Each of the primary software packages installed
on your system is listed.
Verifying
System Status
The Verify System Status-System Verification
page displays the following information based on your system configuration
on the INTUITY AUDIX:
- Status of each software module
- Status of voice system
- Number of ports purchased
- Number of ports in service
- Status of networking, if applicable
- Hours of speech purchased
- Hours of speech used
To access and verify the system status:
- Start at the Messaging Administration main menu and select .
The system takes a few minutes to run checks
on the status of the system and then displays the results on the Server Status page.
Interpreting
the Results of System Status
The INTUITY AUDIX is made up of many individual
software modules. When you access the System Status page, the system
requests each module to report on its status. The System
Status by Module table contains the modules and explanations of
related information displayed in the page. Depending on the features
you purchased, the modules that you see on the System Status page can
vary from those in the table
Voice Ports and Speech Storage
Status
The voice system (vs) module summarizes voice
port and speech storage information. The System
Status for Voice Ports and Speech Storage table describes this summary
information in more detail.
Viewing Installed Hardware
You can view the Installed Hardware on the System
Evaluation page which lists the following types of hardware currently
installed on the system:
- Hard disk drive
- CD-RW
- RAM
- Dialogic cards
- CPU
To view installed hardware:
- Start at the Messaging Administration main menu and select .
The system takes a few minutes to check the
hardware installed on the system and displays the Hardware Summary
on the System Evaluation Report page.
Viewing
Installed Software
The Linux software installed page shows the
software packages and versions that are currently installed on the INTUITY
AUDIX system.
To view the listing of software:
- Start at the Messaging Administration main menu and select .
The system takes a few minutes to check the
software installed on the system and displays the results in the Linux
Software Installed page.
Accessing the Messaging System
Software Display
To view the detailed listing of high level packages
installed on the INTUITY AUDIX in Package Priority order:
- Start at the Messaging Administration main menu and select .
The system takes a few minutes to check the
software installed on the system and displays the results in the High
Level Packages Installed in Priority Order page.
Verifying
Customer Options
The INTUITY AUDIX system has a variety of customer
options features. You can verify that an optional feature is enabled
(turned on) for your system by checking its status on the Customer Options
page.
| Note: Only certified Avaya personnel can use this page
to change feature options. |
To access and display the Customer Options page:
- Start at the Messaging Administration main menu and select.
The Customer Options page is displayed. The table for Customer
Options Page Information describes the options in this page.
Turning On Customer Options
Contact your Customer Services Representative
to turn on the customer options on an existing INTUITY AUDIX system.
You can monitor the Voice Channel Status by setting
the refresh rate to display the current voice channel status.
To change the refresh rate on the Voice Channel
Monitor page:
- Start at the Messaging Administration main menu and
select .
The Voice Channel
Monitor page is displayed.
- Reset the refresh rate.
- Click Save to accept the page
settings.
Verifying
Text-to-Speech
Text-to-Speech (TTS) conversion is an optional
feature that enables users who access their AUDIX mailboxes with the
telephone to listen to a voiced rendering of email and Message Manager
messages.
Accessing
Text-to-Speech Parameters
The TTS session default is:
headers_and_bodies — the entire text component
of the message is voiced.
If a fax or file attachment is included in a
message, that component is not voiced. The subscriber hears only summary
information regarding the number of pages in the fax or the size of
the attached file. Fax components are also summarized regarding the
number of pages contained in the fax.
To set the options for TTS sessions:
- Start at the Messaging Administration main menu and select .
The system displays the SSH
User Authentication dialog box. Enter your login, for example, sa or vm,
in the User name field and your password in the Password field. Click Login. The system then displays the AUDIX
Command Prompt screen.
- At the
enter command: prompt,
enter change system-parameters features
The system displays the System-Parameters
Features screen.
- Press F7 (Nextpage).
The system displays System-Parameters
Features screen, page 2.
- Move the cursor to the
Text
to Speech Conversion: field
- Press F2 (Choices).
The system displays the TTS Choices menu.
- Select headers and bodies
- Press F3 (Enter) to save the information.
The system displays the following message:
Command Successfully Completed.
- Enter exit or another administrative
command at the
enter command: prompt.
Viewing the Text-to-Speech Status
To view the status on text-to-speech, see the Verifying
the System Status page procedures.
