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Home > Administration > Subscriber Administration > Changing Class of Service Options > Class of Service Screen, Page 2; Changing a COS

Class of Service Screen, Page 2; Changing a COS


 
Table: Field Definitions: Class of Service Screen, Page 2
Field Name
Valid Input
Description/Procedure
INCOMING MAILBOX
Order:
  • fifo (default)
  • lifo
Indicates the order for retrieving incoming mailbox messages for a subscriber:
  • fifo—first in, first out
  • lifo—last in, first out
Category Order:
The following three letters in any order:
  • n
  • u
  • o
  • Default: nuo
Indicates the order for scanning the incoming mailbox message categories for a subscriber.
  • n = New. Neither the header nor the message body has been read.
  • u = Unopened. The header has been read but not the message body.
  • o = Old. The header and the message body have both been read.
The order oun encourages subscribers to keep messages stored to a minimum by forcing them to scan through old messages first.
Retention Times, (New, Old, and Unopened):
  • A number from 0 to 999
  • Default=10
Indicates the number of days that new, old, and unopened messages are retained in the incoming mailbox for a subscriber. After the specified period of days, the system deletes the messages.
The retention time clock is not reset to zero (0) when a message is moved among the old, unopened, and new categories. For example, if the retention time is 10 days for all three categories, a message is removed after 10 days (not 30 days) regardless of whether or when it is moved from one category to another.
OUTGOING MAILBOX
Order:
  • fifo (default)
  • lifo
Indicates the order for retrieving messages from the outgoing mailbox for a subscriber.
  • fifo—first in, first out
  • lifo—last in, first out
Category Order:
The following letters in any order:
The order for scanning the outgoing mailbox message categories for a subscriber.
  • f—File cabinet. Saved copies of created messages
  • u—Undelivered. Messages awaiting delivery
  • n—Nondeliverable. Unsuccessful message deliveries
  • d—Delivered. Notifications of delivered messages
  • a—Accessed. Notifications of delivered and accessed messages
Retention Times (File Cab and Delivered/ Nondeliverable):
  • A number from 0 to 3999
Indicates the number of days that file cabinet, delivered, or nondeliverable messages are retained in the outgoing mailbox for a subscriber. After the specified period of days, the system deletes the messages.
Voice Mail Message (Seconds),
Maximum Length:
  • A number from 0 to 1200
  • Default=300
Indicates the maximum duration (in seconds) of voice or fax mail messages that a subscriber can create.
If this Class of Service is enabled for fax, follow the procedures under Activate Fax for a COS.
Voice Mail Message (Seconds), Minimum Needed:
  • A number from 0 to 1200
The minimum mailbox space needed (in seconds) to create a voice or fax mail message. If fewer than the minimum number of seconds remain in the subscriber's mailbox, a message tells the subscriber she or he cannot create a new message or reply to an incoming message.
Call Answer Message (Seconds), Maximum Length:
  • A number from 0 to 1200
  • Default=120
Indicates the maximum duration of call answer messages a subscriber can receive.
If this Class of Service is enabled for fax, expand this parameter to 1200 seconds. For more information, see Activate Fax for a COS.
Call Answer Message (Seconds), Minimum Needed:
  • A number from 0 to 1200
  • Default=8
Indicates the minimum mailbox space needed to leave a call-answer message for a subscriber. If less than the minimum number of seconds remain in a subscriber's mailbox, a caller hears the "full mailbox" greeting.

End of Message Warning Time (Seconds):

If this class of service is enabled for fax, expand message capacities to the larger of:
  • Double voice-only capacities to allow for both voice and fax messages. For example, change Maximum Message Lengths of 700 seconds to 1400 seconds.
  • At least 20 minutes of capacity to allow for both voice and fax messages. In this case, enter Maximum Message Lengths of 1200 seconds.
  • 0 (zero)
  • A number from 15 to 60
Enter the number of seconds that a warning message plays to indicates the remaining available recording time. The system plays the warning message this number of seconds before the maximum recording time is reached.
If you enter a 0 (zero), no end-of-message warning is played. If you leave this field blank, the system uses the value on the System-Parameters Features screen. Otherwise, this value overrides the value on the System-Parameters Features screen.
Maximum Mailing Lists:
  • A number from 0 to 999
  • Default=25
Indicates the maximum number of mailing lists subscribers can create.
Total Entries in all Lists
  • A number from 0 to 9999
  • Default=250

The maximum total number of mailing list entries subscribers can create for all mailing lists they own.

Note that while any one subscriber can have 9999 list entries, a single AUDIX mailing list can only have 250 members.

Mailbox Size (Seconds), Maximum:
  • A number from 0 to 32767 (just over 9 hours)
  • Default=1200 seconds
The maximum number of seconds of mailbox space for a subscriber.
If this Class of Service is enabled for fax, expand this parameter to 4800 seconds. For more information, see Activate Fax for a COS.
Minimum Guarantee:
  • A number from 0 to 9999
  • Default=0
Indicates the number of seconds of mailbox space guaranteed for a subscriber.
We recommend that no space be guaranteed because some subscribers may never need the reserved space.

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