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Switch Integration

The INTUITY AUDIX LX system must be correctly integrated with the switching system so that the two can share call information. All switch integration setup and configuration is performed using web-based administration pages.

Switch Integration refers to the sharing of information between a voice messaging system and a switch to provide a seamless interface to callers and system subscribers. A fully integrated voice messaging system answers each incoming telephone call with information taken directly from the switch. Switch integration is required in every INTUITY AUDIX LX system configuration.

When planning your next switch integration, check first to see whether it is certified for general availability (GA). You can find the list of GA switch integrations and the certification process by following these links:

  • Go to: http://support.avaya.com
  • Click �Messaging� in the left column.
  • Scroll down until you see the INTUITY heading in the center column.
  • Under INTUITY AUDIX LX, click �General Info�.

The configuration notes on this website are updated as additional switch integrations are released. If the switch integration:

  • is GA, you can download the configuration notes for your integration and then complete the integration.
  • is not GA, you must follow the re-certification process to ensure support from Avaya. This process is listed in the IALX SWINS Controlled Introduction Process link on the same web page as above.

For more information about integrations with the INTUITY AUDIX LX, see:

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