Specific Switch Integration
Parameter Administration

Overview

This section provides information about customizing the switch integration parameters for the Intuity AUDIX system.
 

Use these procedures only under the direction of your remote support center. Failure to correctly set these parameters will cause the switch integration to fail to operate.

Specific parameter administration for the Intuity AUDIX system consists of:

• Country selection.

Establishes the location of operation and the analog parameters under which the system will operate. This option allows the Intuity AUDIX system to be set using preset parameters either matched to DEFINITY or closely matched to the actual operating conditions.
 


Note: Only the remote support center can set the country option.

• Parameter tuning.

Allows individual parameters to be changed from the default settings to a custom selection to match the operating requirements of a specific installation.

For systems with DEFINITY switches administered with the country code, the only administration necessary is country selection, which establishes preselected parameters. If, however, the DEFINITY tone plan has been customized, the corresponding changes can be administered on the Intuity AUDIX system through the screens for parameter tuning.

Purpose

This section provides the information you need to adjust parameters for a Intuity AUDIX system integrated with a DEFINITY switch using a LAN link.

Verify the Country and Switch Setting

Use this procedure to verify the country and switch for the system's switch integration. The selections in this window determine the defaults set in the system. If the system does not offer an exact match, contact your remote support center and ask the center to select the country that matches the installation conditions as closely as possible.
 

Note: Only the remote support center can set these options.

1. Start at the Avaya Intuity Main Menu and select:

Feature Options 

The system displays the Feature Options window.

2. Press F7 (Switch Select).

The system displays the Switch Selection Window.

3. Verify that the country and switch parameters match your location. If they do not, contact your remote support center.
4. Press F6 (Cancel) to exit the window.
5. Determine your next step:
• If you know the information that needs to be modified and the correct settings, select the specific part of this section that applies, and follow the instructions. After changing the parameters, stop and start the voice system to have the changes take effect.
• If you need to test the tones, continue with the next section, Determine Call Progress Tones. After testing and changing the parameters, stop and start the voice system to have the changes take effect.

Determine Call Progress Tones

Use the Tone Capture and Analysis Window to evaluate call progress tones on various switches in cases where the system defaults must be tuned. This tool enables you to:

• Use a set of commands to simulate a call scenario that makes the switch generate a tone.
• Capture the tone.
• Analyze the tone to determine its frequency and cadence.

After analysis, you can tune the tone parameters set in the Intuity AUDIX system to match the actual switch parameters in the Dial Tone, Busy Tone, Reorder Tone, Ringback Tone, or Stutter Tone windows.

1. Start at the Avaya Intuity Main Menu and select:

 Switch Interface Administration
	Telephony Interface Administration
		Tone Capture and Analysis

The system displays the Tone Capture and Analysis Window.

2. Press F1 (Acknowledge Message) to remove the message about no commands available to capture tone.
3. Enter a name for the tone to capture. See the table for Tone Capture and Analysis Window — Input Fields.
4. Enter commands in the OPCODE, CH No., and PARAMETER fields. See the OPCODE Commands and the examples following it for sequences to use.
    
   

   Note: If the cursor is in the commands field, you can press F8 (Change Keys) to access keys that allow you to: delete a command line (F4 Delete Line); insert a command line (F5 Insert Line); or move the cursor to the Tone field (F7 Home). Press F8 (Change Keys) again to change to the original keys or move the cursor out of the commands fields, and the keys will automatically return to the default values.

5. Press F4 (Capture).
6. The system captures the tone generated by the OPCODE commands.
7. Press F5 (Analyze).

The system analyzes the captured tone and displays its frequency and cadence in the output fields on the window. See the table for Tone Capture and Analysis Window — Output Fields and the section Tone Analysis Output.

8. Determine if you want to save the commands for future use:
• If no, go to Step�9.
• If yes, do the following:
• Press F3 (Save).

The system displays the following message:

Do you wish to continue with this change (y/n)?

• Enter y.
   
  

  Note: To delete a tone name and its associated commands, position the cursor in the Tone field and press F8 (Delete Tone).

9. Press F6 (Cancel) three times to return to the Avaya Intuity Main Menu.
10. Change any values in the switch integration screens, as needed.
11. Stop and start the voice system to have the changes take effect.
     
    

    Table: Tone Capture and Analysis Window — Input Fields

    Field	Description	Values
    TONE	Allows you to enter a name for the tone. If you save the OPCODE commands associated with this name, they are displayed whenever you enter the name in this field.	Maximum of 10 characters.
    FREQUENCY 1:	These fields display the result of the tone frequency analysis, which can contain one or two frequency components. Frequency 1 is the lower frequency and Frequency 2 is the upper frequency.	If only one component is present, the Frequency 2 field is blank. If no frequency is detected, both fields are blank. This appearance could be a result of improper capturing of the tone.
    FREQUENCY 2:
    ENERGY LEVEL: (two fields)	These fields display the results of analysis of the energy level of each frequency component.	Displayed in dBm.
    ON TIME (four fields)	These fields display the results of analysis of the tone cadence on time.	Displayed in msec.
    OFF TIME (four fields)	These fields display the results of analysis of the tone cadence off time in.	Displayed in msec.
    CYCLES (four fields)	These fields display the results of analysis of the number of occurrences of the on time and off time cycles.	Integer.
    OPCODE	Allows you to enter the OPCODE command.	Specifies the operation to be performed on the channel. See OPCODE Commands.
    CH. No.	Allows you to enter the required channel number that the Intuity AUDIX system will use to run the command.	The port number on the Tip/Ring card.
    PARAMETER	Allows you to enter additional information for some of the OPCODE commands, including time in seconds or a dialstring.	The value allowed depends on the OPCODE command. See OPCODE Commands. Possible values are: duration — Specifies the number of msec for the operation to be performed. digit_string — Specifies a dial string. Valid characters are 0-9, #, and *.

The system recognizes the following OPCODE commands. See the table for OPCODE Commands.
 

Table: OPCODE Commands�

Command	Description
OFFHK��CH_No.	Seizes the specified line.
ONKH��CH_No.	Emulates an on-hook condition on the specified line (Idle).
DIAL��CH_No.��digit_string	Dials out DTMF digits through the specified line.
FLASH��CH_No.��duration	Performs hook flash on the channel for the specified number of msec.
RECORD��CH_No.��duration	Captures the PCM data of the voice on the line and stores it in a file. The duration is specified in seconds and needs to be suitably chosen to capture a sufficient number of on and off cycles of the tone.
PLAY��CH_No.	Plays the stored tone on the specified channel.
WAIT��CH_No.��duration	Introduces a number of seconds of delay in execution of the next command. This command can be introduced anywhere in the command sequence.

 

Table: Tone Capture and Analysis Window — Output Fields�

Field	Description	Values
FREQUENCY 1:	These fields display the result of the tone frequency analysis, which can contain one or two frequency components. Frequency 1 is the lower frequency and Frequency 2 is the upper frequency.	If only one component is present, the Frequency 2 field is blank. If no frequency is detected, both fields are blank. This may be a result of improper capturing of the tone.
FREQUENCY 2:
ENERGY LEVEL: (two fields)	These fields display the results of analysis of the energy level of each frequency component.	Displayed in dBm.
ON TIME (four fields)	These fields display the results of analysis of the tone cadence on time.	Displayed in msec.
OFF TIME (four fields)	These fields display the results of analysis of the tone cadence off time in.	Displayed in msec.
CYCLES (four fields)	These fields display the results of analysis of the number of occurrences of the on time/off time cycles.	Integer.

Dial Tone Capture Sequence

The command sequence in the table for Busy Tone Capture Sequence captures dial tone. Adjust the channel numbers and the parameters to match the switch on which you are working.
 

Table: Busy Tone Capture Sequence

OPCODE	CH No.	Parameter	Command Result
OFFHK	16		Makes line 16 busy.
WAIT	16	4	Inserts a delay to accommodate silence or the connect time.
RECORD	16	10	Records the tone for 10 seconds.
ONHK	16		Makes line 01 unbusy.

Ringback Tone Capture Sequence

The command sequence in the table for Busy Tone Capture Sequence captures ringback tone. Adjust the channel numbers and the parameters to match the switch on which you are working.
 

Table: Busy Tone Capture Sequence

OPCODE	CH No.	Parameter	Command Result
OFFHK	01		Makes line 01 busy.
DIAL	01	a valid extension number that is not busy	Dials the extension.
RECORD	01	15	Records the tone for 15 seconds.
ONHK	01		Makes line 01 unbusy.

Busy Tone Capture Sequence

The command sequence in the table for Busy Tone Capture Sequence captures a busy tone. Adjust the channel numbers and the parameters to match the switch on which you are working.
 

Table: Busy Tone Capture Sequence

OPCODE	CH No.	Parameter	Command Result
OFFHK	01	124	Makes line 01 busy.
DIAL	01	1234	Dials extension number of line 01.
OFFHK	02	126	Causes the switch to inject busy tone on line 02.
DIAL	02	127	Dials extension number of line 02.
RECORD	02	3	Records the tone for 3 seconds.
ONHK	01		Makes line 01 unbusy.

Tone Analysis Output

The following information can be used to interpret and use the analysis results:

• The frequency output has a granularity of 5 Hz. For example, the UK 404 Hz appears as 405 Hz.
• Timing out has an accuracy of +/- 10 Hz. For example, a busy tone analysis can be displayed as the following:
   
  

  ON TIME	OFF TIME	CYCLES
  510	500	1
  510	490	2
  500	500	2
  490	510	1

For results such as these, interpret the on and off times as 500 msec each. The busy tone window should be administered as:
 


ON TIME	OFF TIME	CYCLES
500	500	2

Values used for cycles should be 1 or 2 to allow reliable detection of tone with as minimum a detection period as possible.

• The tip/ring driver reports a timing value that is different from the actual cadence of the tone. In most of the cases, the tone capture and analysis output will work because the system compensates for the deviation. However, if you experience any problems in detecting a tone:
1. Replace the ON TIME by 0.9 * ON TIME. Run the test. If this does not help, set ON TIME back to the original value and continue with the next step.
2. Replace the OFF TIME by 1.1 * OFF TIME. Run the test. If this does not help, continue with the next step.
3. Replace both of the values. Use 1.1 * OFF TIME for the OFF TIME value and 0.9 * ON TIME for the ON TIME value.

Setting the Interface Parameters

Use this procedure to change the values for the analog interface parameters needed by the tip/ring drivers and the switch.

1. Start at the Avaya Intuity Main Menu and select:

Switch Interface
	Telephony Interface

The system displays the Interface Parameters Window — Page 1 of 2 with two columns of data. The Default (left-hand) column shows defaults for the currently active country and switch. The Current (right-hand) column shows the current settings. If you are administering this window for the first time, the default settings and the current settings are identical. If the window has been previously administered, they may differ. To access the second page of this window, press F5 (Next Page). To return to the first page, press F6 (Cancel).

2. If this window has been previously administered, the values for any of the current setting that you change will be lost. It is highly recommended that you make a printout of the current settings in case they are needed again in the future. Determine if you want a printout at this time:
• If no, continue with Step�3.
• If yes, press F7 (Print).
3. Enter values in the fields in the Current column, as appropriate. The craft login can set values in any of the nonrestricted fields. See the table for Analog Interface Parameters Window — Field Descriptions for more information.
    
   

   Note: To change a restricted value, change the system's country assignment to OTHER on the Switch Selection window. This setting removes the restrictions but prohibits the craft login from changing parameters in any windows in the telephony interface.

4. Press F3 (Save).

The system displays the following message:

Your changes have been saved. You need to stop and start the Voice System to make these changes active.

5. Press F1 (Acknowledge Message).
6. Press F6 (Cancel) four times to return to the Avaya Intuity Main Menu.
    
   

   Table: Analog Interface Parameters Window — Field Descriptions�

   Restriction	Field	Description		Values
   —	Country:	Displays the country set on the Switch Selection window.		Display only.
   —	Switch:	Displays the switch type set on the Switch Selection window.		Display only.
   No	Answer Delay:	Number of rings for the Intuity system to delay before answering a call. (The delay can be regulated in your country.)		Range is 0–50�rings. Usually set at 0 to�2.
   Yes	DTMF High Level Group:	Input level for the dual tone multifrequency (DTMF) high group tone. Used to set the level and create twist. (Typically, the default value does not require change.)		Range is –40 to 0�dBm in increments of 0.1�dBm. Usually set at –1.7.
   Yes	DTMF Low Level Group:	Output level for the DTMF low group tone. (Typically, the default value does not require change.)		Range is –40 to 0�dBm in increments of 0.1�dBm. Usually set at –1.7.
   Yes	DTMF On-time:	Output DTMF tone duration for auto dialing. (The duration can be regulated in your country.)		Range is 20–30000 msec in increments of 10�msec. Usually set at 100.
   Yes	DTMF Off-time:	Output DTMF interdigit pause for auto dialing. (The duration can be regulated in your country.)		Range is 20–30000 msec in increments of 10�msec. Usually set at 60.
   Yes	Clipping Threshold	If the clipping threshold is exceeded for longer than the duration specified in the Clipping Duration: field, clipping becomes active. (If clipping occurs, speech can be audibly distorted.)		Range is –25 to 3�dBm in increments of 0.1�dBm. Usually set at –8.8.
   Yes	Clipping Duration:	The length of time the output level can exceed the clipping threshold before clipping becomes active. (If clipping occurs frequently, the duration can be increased.)		Range is 0–30000�msec in increments of 1�msec. Usually set at 500.
   Yes	Clipping Limit:	The level clipped to when clipping is active and the output exceeds the limit. (If distortion is extreme, the level can be increased.)		Range –25 to 3�dBm in increments of 0.1�dBm. Usually set at –11.
   Yes	CPT detect minimum:	The minimum detection level for call progress tones. (If set too low, the system can detect noise on the line as tone. If set too high, actual tones might not be detected.)		Range is –48 to 3�dBm in increments of 0.1�msec. Usually set at –35.
   Yes	Energy detect minimum:	Minimum energy level needed to classify speech energy used in answer detection. (If set too high, the answer might not be detected. If set too low, false detection may occur.)		Range is –48 to 3�dBm in increments of 0.1�msec. Usually set at –38.
   No	Post onhook delay:	Delay in the acknowledgment response to a request to go onhook. (If set too high, calls are not disconnected soon enough upon hangup, and system subscribers may have to wait too long to proceed.)		Range is 0–30000�msec in increments of 20�msec. Usually set at 2000.
   No	Post offhook delay:	Delay in the acknowledgment response to a request to go offhook. (If set too high, the end user may be forced to wait too long after picking up the receiver to proceed.)		Range is 0–30000�msec in increments of 20�msec. Usually set at 1500.
   No	Fax receive gain:	Sets the receive gain adjustment for FAX modem receive operations. (If set too low, FAXes might not be received from the other end and errors might be registered at the sending machine.)		Range -48 to 12�dB in increments of 0.1�dB. Usually set at 0 dB.
   No	Fax transmit level (V21):	Sets the transmit level for the designated FAX modems: FAX V21 bps — Usually set at –9.0 FAX V27 2400 bps — Usually set at –4.7 FAX V.27 4800 bps — Usually set at –4.7 FAX V.29 7200 bps — Usually set at –7.1 FAX V.29 9600 bps — Usually set at –3.1 (If set too low, the other end might not receive FAX transmissions; subscribers might not be able to print FAXes sent to their mailboxes.)		Range is –48 to 3�dBm in increments of 0.1�dBm.
   	Fax transmit level (V27-24):
   	Fax transmit level (V27-48):
   	Fax transmit level (V29-72):
   	Fax transmit level (V29-96):
   No	Hook flash duration:	Sets the duration for the switch hook flash to be recognized by the switch. (If the duration is too short, all transfers out of Intuity Audix system will fail.)		Range 100–2000�msec in increments of 10�msec.
   No	Wink Duration:	Specifies the minimum duration of the loss of loop current that the switch recognizes to signify a disconnect, if disconnect signaling is done using wink. (If set to low, disconnects will not occur.)		Range 80–800�msec in increments of 10 msec. Usually set at 300.
   No	Type of Signaling	Specifies the type of address signaling as either touch tone (TT) or dial pulse (DP). This value must always be set to TT for the Intuity AUDIX system.		TT for touch tone. DP for dial pulse.
   No	Input volume:	Specifies the incoming speech volume for Intuity messages and prompts. See Volume Loss and Gain Settings in Input Volume and Output Volume below. (If the volume is too low, messages might not be clearly audible. If too high, messages could be unacceptably loud to subscribers; clipping and hence distortion could occur. Normally, the default parameters provide appropriate volume levels; however, certain line characteristics may make changes necessary.)		Range is 500–5000�dB in increments of 10�dB. Suggested value is 4000 (12�dB).
   No	Output volume:	Specifies outgoing speech volume. This parameter controls the playback level of recorded messages and prompts. See Volume Loss and Gain Settings in Input Volume and Output Volume below.		Range is 500–5000�dB in increments of 10�dB. Suggested value is 1000 (0�dB).
   No	Number of rings to wait for DNIS:	Note: This field is not used for the Intuity AUDIX system.
   No	Hunt Group Method:	Specifies the order of hunting for idle channels. (This value can affect the results of traffic analysis.)		Ascending Descending Random

Input Volume and Output Volume

The values in the Input Volume and Output Volume fields are volume multipliers (that is, plus or minus gain) of the incoming or outgoing signal. A value of 1000 is equivalent to multiplying the signal volume by 1 (that is, they indicate unity gain). Multiplying the current setting by 0.707 results in a –3 dB signal volume gain from the current volume (volume 3 dB lower). Multiplying the current setting by 0.414 results in a +3 dB signal volume gain from the current volume (volume 3 dB higher). The settings for gain in 3 dB increments from –21 dB to +21 dB are as follows:
 

Table: Volume Loss and Gain Settings �

dB Loss	Setting	dB Gain	Setting
0 dB	1000	0 dB	1000
–3 dB	707	3 dB	1412
–6 dB	501	6 dB	1995
–9 dB	354	9 dB	2818
–12 dB	251	12 dB	3981
–15 dB	177	15 dB	5623
–18 dB	125	18 dB	7943
–21 dB	89	21 dB	11220

Setting Frequencies and Frequency Groups

Use this procedure to set the country-specific frequencies and frequency groups that the Intuity AUDIX system uses to recognize call progress tones sent by the switch. Each call progress tone is made up of one or two frequencies. Accordingly, a frequency group is either a single frequency or a set of two frequencies that you define as a group so that the group can then be assigned to a particular type of tone.

The required frequencies can differ for the various types of tones — busy tone, dial tone, reorder tone, ring tone, and stutter tone — though, in general, each country uses a small number of frequencies to define all tones. In some cases, a single frequency is used for all tones, and the tones differ only in cadence, that is, the on/off cycles that make up the tone. See Setting Parameters for Switch Tones and Setting Additional Call Progress Tones. Therefore, for ease of administration, you can assign as many as three distinct frequency groups that contain appropriate sets of frequencies to cover all the types of tones your system uses.

This procedure also allows you to enable dial tone training. In dial tone training, the system analyzes the dial tone that the switch sends to determine its constituent frequencies. If the frequencies obtained from the analysis differ from the frequencies set in your Intuity AUDIX system, these settings are automatically overwritten with the values obtained from analysis. For more information, see Special Considerations for Dial Tone Training following the table for Frequency Specification Window — Field Descriptions.

To enable dial tone training:

1. Start at the Avaya Intuity Main Menu and select:

Switch Interface Administration
	Telephony Interface Administration
		Analog Interface
			Switch Tones
				 Frequency Specification

The system displays the Frequency Specification Window with defaults for your integration. If the parameters have been previously administered, the system displays the current values instead.

2. Enter values in the Frequency used fields, as necessary to represent all the frequencies used for all the tones in your system. For more information, see the table for Frequency Specification Window — Field Descriptions.
    
   

   Note: Enter dial tone frequencies first. If only one frequency is used for dial tone, enter it in the first Frequency used field. If two frequencies are used, enter them first and second. You can enter the other frequencies your system uses in any order. See Special Considerations for Dial Tone Training following the table for Frequency Specification Window — Field Descriptions for more information.

3. Enter frequencies in the Frequency 1 and Frequency 2 fields for the first frequency group used. See the table for Frequency Specification Window — Field Descriptions.
4. Enter frequencies in the Frequency 1 and Frequency 2 fields for the second and third frequency groups, if necessary, for your system. See the table for Frequency Specification Window — Field Descriptions.
5. Enter Y or N in the Dialtone training? field. See the table for Frequency Specification Window — Field Descriptions.
6. Press F3 (Save).

The system displays the following message:

Your changes have been saved. You need to restart the Voice System to make these changes active.

7. Press F1 (Acknowledge Message).
8. Press F6 (Cancel) five times to return to the Avaya Intuity Main Menu.
    
   

   Table: Frequency Specification Window — Field Descriptions �

   Field	Description	Values
   Country:	Displays the country set on the Switch Selection window.	Display only.
   Switch:	Displays the switch type set on the Switch Selection window.	Display only.
   Frequency used (five fields)	Enables you to list up to five different frequencies used in the country for which you are setting tones. The values you enter here are displayed on the Busy Tone, Dial Tone, Reorder Tone, Ring Tone, Stutter Tone, First Additional Tone, Second Additional Tone, and Third Additional Tone windows.	Range of 300–4000 Hz. Unused frequencies are indicated by 0 (zero). The first frequency can never be 0. If a frequency is 0, the following frequencies on the list are also 0.
   	You must specify the frequencies used for dial tone as the first tones in this list so that if dial tone training is used, the dial tone filters are the ones that get modified. These frequencies must be first because dial tone training overwrites the first values in the list with the actual values from analysis. See Special Considerations for Dial Tone Training following the table for Frequency Specification Window — Field Descriptions.
   Group used	Provides a reference number for each of the three frequency groups you can set.	1, 2, or 3. Display only. Most switches use from 1 to 3 frequency groups in their tones.
   Frequency 1	Defines the first of a maximum of two frequencies that make up a tone.	Frequencies in these groups must be defined in the Frequency used fields. If a frequency group is unused, by default the values for both Frequency�1 and Frequency�2 are zero (0). If a group has only one frequency, enter that frequency in the Frequency�1 field and enter zero (0) in the Frequency�2 field.
   Frequency 2	Defines the second of a maximum of two frequencies that make up a tone. Example Suppose dial tone is 440 Hz + 480 Hz, and you want to assign Group 1 for dial tone. To do so, enter 440 in the Frequency 1 field and 480 in the Frequency 2 field for Group 1. Later when defining dial tone, you can simply specify that it uses Group 1.
   Dialtone training?	Specifies whether your system uses dial tone training. Thus, if your system uses the same frequencies for other call progress tones besides dial tone, you can define two different groups using the same frequencies. One group can be used for dial tone, and the other group can be used for other call progress tones.	Y to enable dial tone training. N to disable dial tone training. If the dial tone on your system is not continuous, the dial tone training flag is internally set to N and the system ignores this field.

Special Considerations for Dial Tone Training

If dial tone training is enabled, the system overwrites the frequencies assigned for dial tone with whatever frequencies dial tone training analysis detects. The system is configured to expect the first frequency or frequencies on the list on the Frequency used field to be for dial tone. If dial tone training detects only one frequency in the dial tone, the system overwrites the first frequency specified. If it detects two frequencies in the dial tone, the system overwrites the first two frequencies.
 

Note: Any changes to the frequencies made through dial tone training are not indicated in the windows in the user interface.

Problems can arise, however, if the switch tones for in dial tone are not precisely tuned. For example, suppose your system is configured to expect the single frequency of 440 Hz for dial tone and all other tones and that 440 Hz is listed as the first and only frequency in the Frequency Used field. Further suppose that dial tone training detects 441 Hz as the actual frequency sent by the switch. The system overwrites 440 Hz with 441 Hz. In this case, the system will recognize dial tone but not any of the other switch tones.

To ensure that this sort of problem does not occur, it is recommended that you enter the frequency or frequencies used for dial tone more than once in the Frequency used field. In the example above, the entry would be:
 

Frequency used
1.	440
2.	440

If your system uses 350 and 440 Hz, the entry would be:
 

Frequency used
1.	350
2.	440
3.	350
4.	440

Setting Parameters for Switch Tones

Use this procedure to set the frequencies and cadence the Intuity AUDIX system recognizes for call progress tones that the switch sends. Parameters for five different tones can be set — busy tone, dial tone, reorder tone, ring tone, and stutter tone. Each tone is made up of one or two frequencies and consists of a series of on and off timing cycles (cadence).

This procedure also allows you to specify whether the Intuity AUDIX system should interpret the tone you are setting as a disconnect signal (if call progress tones are used for disconnects in your system).

To set the frequencies and cadence that the system recognizes for call progress tones that the switch sends:

1. Start at the Avaya Intuity Main Menu and select:

Switch Interface Administration
	Telephony Interface Administration
		Analog Interface
			Switch Tones 

The system displays the Switch Tones Menu.

2. Select one of the following menu items corresponding to the tone you want to set:
• Busy Tone
• Dial Tone
• Reorder Tone
• Ring Tone
• Stutter Tone

The system displays the appropriate window for the tone you selected with defaults for your integration. If the parameters have been previously administered, the system displays the current values instead. The window also displays the frequency groups set in the Frequency Specification Window. The Switch Tone Window — Dial Tone shows the Dial Tone window. Windows for the other tones are identical except for their titles.

3. In the Frequency group field, select one of the frequency groups (1, 2, or 3) displayed at the top of the window for the system to use for this tone. See the table for Basic Tone Windows — Field Descriptions.
    
   

   Note: These groups are assigned in the Frequency Specification window. See Setting Frequencies and Frequency Groups above.

4. Enter values in the On, Off, and Cycles fields as necessary to represent the tone cadence. See Basic Tone Windows — Field Descriptions. See the examples following the table for Basic Tone Windows — Field Descriptions for information on how to represent the cadence.
    
   

   Note: If you set stutter tone, be sure the timing used for continuous tone (minimum on duration) matches the timing used for continuous tone on the dial tone screen. For example, if dial tone is set as continuous tone, for a minimum of 2�seconds, then stutter tone might be 200�msec on, 200�msec off (3�cycles) followed by continuous tone, for a minimum of 2�seconds.

5. Enter the appropriate value in the Disconnect Situation field, depending on whether your system interprets this type of tone as a disconnect signal. See the table for Basic Tone Windows — Field Descriptions.
6. Press F3 (Save).

The system displays the following message:

Do you wish to continue with this change (Y/N)?

7. Enter y

The system displays the following message:

Your changes been saved. You need to stop and start the Voice System to make these changes active.

8. Press F1 (Acknowledge Message).
9. Do you want to set the frequency and cadence for another tone?
• If no, press F6 (Cancel) five times to return to the Avaya Intuity Main Menu. You have completed this procedure.
• If yes, do the following:
• Press F6 (Cancel) to return to the Switch Tones menu.
• Repeat Step�2 through Step�9 for the tone you selected.
   
  

  Table: Basic Tone Windows — Field Descriptions�

  Field	Description	Values
  Note: These field descriptions apply to all the windows used for setting the five call progress tones, including the Busy Tone, Dial Tone, Reorder Tone, Ring Tone, and Stutter Tone windows.
  Country	This field displays the country set on the Switch Selection window.	Display only.
  Switch	This field displays the switch type set on the Switch Selection window.
  Frequency Group 1:	These fields display the frequency groups set on the Frequency Specification Window.
  Frequency Group 2:
  Frequency Group 3:
  Frequency Group:	This field sets the group of frequencies the system uses to generate the selected tone (see the Frequency Specification Window.	1, 2, or 3. You can specify only one frequency group per tone.
  On	This field sets the duration of the tone cadence on cycle.	Range 0–6000 msec. If an on timing is 0, it is assumed that the row is blank and that the off timing and cycles are also 0 (see the examples following this table).
  Off	This field sets the duration of the tone cadence off cycle.
  Cycles	This field sets the number of times an on/off cycle repeats.	A cycle consists of an on duration and an off duration of specified lengths. See the examples following the table for Basic Tone Windows — Field Descriptions.
  Disconnect Situation:	Specifies when the tone should be treated as a disconnect signal. (This parameter is significant only in countries where disconnect signaling is done using call progress tones.)	0 — Do not treat as disconnect. 1 — Treat as disconnect during voice coding only. 2 — Treat as disconnect at all times except outcalling.
  Report as	Specifies the type of tone you are defining.	Busy Dial Ringback Reorder Stutter

Examples

Call progress tones are made up of various on/off timings, called cadence, which must be specified in order. These examples illustrate how the cadence is set on the basic call progress tone windows:

• Four rows are needed to specify the following tone:

250 msec on, 250 msec off
500 msec on, 500 msec off
250 msec on, 250 msec off
500 msec on, 500 msec off
 


On	250	Off	250	Cycles	1
On	500	Off	500	Cycles	1
On	250	Off	250	Cycles	1
On	500	Off	500	Cycles	1

• Three rows are needed for the following tone:

250 msec on, 250 msec off
250 msec on, 250 msec off
500 msec on, 500 msec off
250 ms on, 250 off

Since the first two cycles repeat exactly (250 msec on, 250 msec off), their setting can be entered once and specified as repeating twice (2 cycles).
 


On	250	Off	250	Cycles	2
On	500	Off	500	Cycles	1
On	250	Off	250	Cycles	2

Setting Additional Call Progress Tones

In some cases, your circumstances might require that you assign more than one set of parameters for a certain call progress tone. For example, if your switch and the switch at your public telephone network office use different dial tone parameters, you might need to set both in your Intuity system.

Use this procedure to set the frequencies and cadence the Intuity AUDIX system recognizes for additional call progress tones. As many as three additional tones can be specified as either busy tone, dial tone, reorder tone, ring tone, or stutter tone. Like the basic tones, each additional tone is made up of one or two frequencies and consists of a series of on and off timing cycles (cadence). Unlike the basic tones, you cannot enable any additional tone you set to be recognized as a disconnect signal. See Setting Parameters for Switch Tones for more information.

To set the frequencies and cadence the system recognizes for additional call progress tones:

1. Start at the Avaya Intuity Main Menu and select:

Switch Interface Administration
	Telephony Interface Administration
		Analog Interface
			Switch Tones

The system displays the Switch Tones Menu.

2. Select one of the following menu items corresponding to the additional tone you want to set:
• First Additional Tone
• Second Additional Tone
• Third Additional Tone

The system displays the appropriate window for the tone you selected. If the parameters have been previously administered, the system displays the current values instead. If the parameters have not been previously administered, the value in the Report as field is unused. The window also displays the frequency groups set in the Frequency Specification Window.

The Additional Tone Window — First Additional Tone shows the First Additional Tone window. Windows for the other additional tones are identical except for their titles.

3. In the Frequency Group: field, select one of the frequency groups (1, 2, or 3) displayed at the top of the window for the system to use for this tone. See the Basic Tone Windows — Field Descriptions.
    
   

   Note: These groups are assigned on the Frequency Specification window. See Setting Frequencies and Frequency Groups.

4. Enter values in the On, Off, and Cycles fields, as necessary, to represent the tone cadence. See the Basic Tone Windows — Field Descriptions. See the examples following the table for Basic Tone Windows — Field Descriptions for information on how to represent the cadence.
    
   

   Note: If you set stutter tone, be sure the timing used for continuous tone (minimum on duration) matches the timing used for continuous tone on the dial tone screen. For example, if dial tone is set as continuous tone, for a minimum of 2 seconds, then stutter tone might be 200 msec on, 200 msec off (3 cycles) followed by continuous tone, for a minimum of 2 seconds.

5. Enter the appropriate tone name in the Report as: field, corresponding to the additional basic tone you are defining. See the table for Additional Tone Windows — Field Descriptions. For example, if you are defining an additional dial tone, enter dial.
6. Press F3 (Save).

The system displays the following message:

Do you wish to continue with this change (Y/N)?

7. Enter y

The system displays the following message:

Your changes been saved. You need to stop and start the Voice System to make these changes active.

8. Press F1 (Acknowledge Message).
9. Do you want to define another additional tone?
• If no, press F6 (Cancel) five times to return to the Avaya Intuity Main Menu. You have completed this procedure.
• If yes, do the following:
• Press F6 (Cancel) to return to the Switch Tones menu.
• Repeat Steps Step 2 through Step 9 for the tone you selected.
   
  

  Table: Additional Tone Windows — Field Descriptions�

  Field	Description	Values
  Note: These field descriptions apply to all windows used for setting the three additional call progress tones, including the First Additional Tone, Second Additional Tone, and Third Additional Tone windows.
  Country	See the table for Basic Tone Windows — Field Descriptions.
  Switch
  Frequency Group 1:
  Frequency Group 2:
  Frequency Group 3:
  On
  Off
  Cycles
  Report as:	Specifies the type of tone you are defining.	Busy Dial Ringback Reorder Stutter

Setting Transfer Parameters

Use this procedure to set the transfer parameters for the integration. Currently the Intuity AUDIX system supports only blind transfers. Transfers are also administered on the AUDIX System-Parameters Features screen. (For information about initial administration and test for voice messaging and the multilingual feature, see Initial Administration and Test for Features.) On that screen, the transfer type must be specified as enhanced for DCIU switch integrations, in which case the Transfer Parameters window described here does not apply. For all other switch integrations, the transfer type is specified as basic on the AUDIX screen, and the Transfer Parameters window here must be administered.
 

Note: The Intuity AUDIX system supports only basic (blind) transfers. Intelligent transfers are not currently supported.

To set the transfer parameters for the integration:

1. Start at the Avaya Intuity Main Menu and select

Switch Interface Administration
	Telephony Interface Administration
		Analog Interface
			Transfer Parameters 

The system displays the Transfer Parameters Window. If the window has been previously administered, the system displays the current values.

2. Enter the dial sequence necessary to initiate blind transfers in the To Initiate Transfer: field. See the table for Transfer Parameters Window — Field Descriptions.
3. Enter the dial sequence necessary to complete blind transfers in the To Complete Transfer: field. See the table for Transfer Parameters Window — Field Descriptions.
4. Enter the dial sequence necessary to the sequence needed by the switch to reconnect a caller after a no tones timeout in the No Tones Timeout: field. See the table for Transfer Parameters Window — Field Descriptions.
5. Press F3 (Save).

The system displays the following message:

Do you wish to continue with this change (Y/N)?

6. Enter y
7. Press F6 (Cancel) four times to return to the Avaya Intuity Main Menu.
    
   

   Table: Transfer Parameters Window — Field Descriptions�

   Field	Description	Values
   Country:	Displays the country set on the Switch Selection Window.	Display only.
   Switch:	Displays the switch type set on the Switch Selection window.	Display only.
   Basic Transfer Actions (Blind)
   Allow Transfer:	Indicates whether blind transfer is allowed.	Y to allow. N to prohibit.
   To Initiate Transfer:	Specifies the sequence needed by the switch to begin blind call transfers.	F — Switch hook flash. W — Wait for dial tone. P — Pause (waits for approximately 5�seconds). [0-9, #, *] — Transmit that touch-tone digit. H — Hang up. S — Wait for stutter tone. l — Truncate leading digits.
   To Complete Transfer:	Specifies the sequence needed by the switch to end blind call transfers.
   No Tones Timeout:	Specifies the sequence needed by the switch to reconnect a caller during a blind call transfer if the called number is no tones timeout.
   Intelligent Transfer Actions
   Allow Transfer:	Note: These fields are not used for the Intuity AUDIX system.
   To Initiate Transfer:
   To complete Transfer:
   No tones Timeout:
   To Reconnect Caller
   No Answer:	Note: These fields are not used for the Intuity AUDIX system.
   Busy:
   No Tones Timeout:

Country Default Settings

This section lists the values used as default settings for various countries for the switch tones and analog parameters. These are the values that the Intuity AUDIX system uses when you select and set a country on the Country Selection screen.

To set a parameter to a different value:

1. Verify that the parameter is not restricted. If the parameter is restricted, you cannot change the value on the Intuity AUDIX system.
2. Verify that your new setting is permitted.

Argentina

Switch Tones

The following table lists Argentina's default settings for switch-tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	300 on, 600 off (2 cycles)
Ring	440+480 Hz	1500 on, 3500 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Argentina's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	60	yes
Clipping threshold (dBm)	–-11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Australia

Switch Tones

The following table lists Australia's default settings for switch tones:
 

Tone	Frequency	Description
Dial	404+450 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	400 on, 400 off (2 cycles)
Ring	404+425 Hz	400 on, 200 off 400 on, 2000 off
Reorder	425 Hz	2500 on, 500 off
Stutter	404+450 Hz	150 on, 150 off (3 cycles) followed by continuous tone, min 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Australia's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	1	no
DTMF High-Level Group (dBm)	–8	yes
DTMF Low Level Group (dBm)	–10	yes
DTMF On-time (ms)	60	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–12	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–12	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	350	no
Input volume	4000	no
Output volume	1000	no

Belgium

Switch Tones

The following table lists Belgium's default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	500 on, 500 off (2 cycles)
Ring	425 Hz	1000 on, 3000 off
Reorder	425 Hz	250 on, 250 off (2 cycles)
Stutter	—	—
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Belgium's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–10	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–10	yes
CPT detect minimum (dBm)	–25	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Brazil

Switch Tones

The following table lists Brazil's default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	950 on, 50 off
Busy	425 Hz	250 on, 250 off (2 cycles) DISCONNECT signal
Ring	425 Hz	1000 on, 4000 off
Reorder	425 Hz	250 on, 250 off, 750 on, 250 off
Stutter
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Brazil's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–8	yes
DTMF Low Level Group (dBm)	–10	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	80	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Canada

Switch Tones

The following table lists Canada's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	300 on, 600 off (2 cycles)
Ring	440+480 Hz	1500 on, 3500 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Canada's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Colombia

Switch Tones

The following table lists Colombia's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	420 Hz	250 on, 250 off 550 on, 550 off
Ring	440+480 Hz	1500 on, 3500 off
Reorder	—	—
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Colombia's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	60	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

France

Switch Tones

The following table lists France's default settings for switch tones:
 

Tone	Frequency	Description
Dial	440 Hz	Continuous, min. 2 seconds
Busy	440 Hz	500 on, 500 off (2 cycles)
Ring	440 Hz	1500 on, 3500 off
Reorder	440 Hz	200 on, 200 off (2 cycles)
Stutter	—	—
First additional	330 Hz	Continuous, min. 2 seconds; report as "dial"
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists France's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High-Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Germany

Switch Tones

The following table lists Germany's default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	150 on, 475 off (2 cycles)
Ring	425 Hz	1000 on, 4000 off
Reorder	425 Hz	250 on, 250 off (2 cycles)
Stutter	425 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Germany's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–11	yes
CPT detect minimum (dBm)	–25	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Greece

Switch Tones

The following table lists Greece's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	500 on, 500 off (2 cycles)
Ring	440+480 Hz	1000 on, 3000 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	125 on, 125 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	350+440 Hz	125 on, 125 off followed by continuous tone of min. 1.5 seconds; report as "dial"
Second additional	350+440 Hz	125 on, 125 off (2 cycles) followed by continuous tone of min. 1.5 seconds
Third additional	—	—

Analog Parameters

The following table lists Greece's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Hong Kong

Switch Tones

The following table lists Hong Kong's default settings for switch tones:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Analog Parameters

The following table lists Hong Kong's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

India

Switch Tones

The following table lists India's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	300 on, 600 off (2 cycles)
Ring	440+480 Hz	1500 on, 3500 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists India's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low-Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	60	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Japan

Switch Tones

The following table lists Japan's default settings for switch tones:
 

Tone	Frequency	Description
Dial	404 Hz	Continuous, min. 2 seconds
Busy	404 Hz	500 on, 500 off (2 cycles)
Ring	375+425 Hz	1250 on, 2500 off
Reorder	—	—
Stutter	404 Hz	100 on, 100 off (3 cycles) followed by 250 on, 250 off
First additional	404 Hz	250 on, 250 off (2 cycles); report as "dial"
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Japan's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–10.2	yes
DTMF Low Level Group (dBm)	–11.2	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	80	yes
Clipping threshold (dBm)	–16	yes
Clipping duration (ms)	1000	yes
Clipping limit (dBm)	–16	yes
CPT detect minimum (dBm)	–30	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Luxembourg

Switch Tones

The following table lists Luxembourg's default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	500 on, 500 off (2 cycles)
Ring	425 Hz	1000 on, 3000 off
Reorder	425 Hz	250 on, 250 off (2 cycles)
Stutter	—	—
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Luxembourg's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–10	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–10	yes
CPT detect minimum (dBm)	–25	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Mexico

Switch Tones

The following table lists Mexico's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+425 Hz	Continuous, min. 2 seconds
Busy	350+425 Hz	250 on, 250 off (2 cycles)
Ring	425 Hz	1000 on, 4500 off
Reorder	—	—
Stutter	350+425 Hz	100 on, 100 off (3 cycles), followed by continuous tone of min. 2 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Mexico's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	80	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

The Netherlands

Switch Tones

The following table lists the Netherlands' default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	500 on, 500 off (2 cycles)
Ring	425 Hz	1000 on, 3500 off
Reorder	425 Hz	250 on, 250 off (2 cycles)
Stutter	—	—
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists the Netherlands' default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–8.7	yes
DTMF Low Level Group (dBm)	–10.7	yes
DTMF On-time (ms)	100	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–11.5	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–11.5	yes
CPT detect minimum (dBm)	–25	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

New Zealand

Switch Tones

The following table lists New Zealand's default settings for switch tones:
 

Tone	Frequency	Description
Dial	404+450 Hz	Continuous, min. 1.5 seconds
Busy	425 Hz	400 on, 400 off (2 cycles)
Ring	404+425 Hz	400 on, 200 off, 400 on, 2000 off
Reorder	425 Hz	2500 on, 500 off
Stutter	404+450 Hz	150 on, 150 off (3 cycles) followed by continuous tone, min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists New Zealand's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	1	no
DTMF High Level Group (dBm)	–8	yes
DTMF Low Level Group (dBm)	–10	yes
DTMF On-time (ms)	60	yes
DTMF Off-time (ms)	100	yes
Clipping threshold (dBm)	–12	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–12	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	350	no
Input volume	4000	no
Output volume	1000	no

Singapore

Switch Tones

The following table lists Singapore's default settings for switch tones:
 

Tone	Frequency	Description
Dial	404+450 Hz	Continuous, min. 1.5 seconds
Busy	404 Hz	400 on, 400 off (2 cycles)
Ring	404+425 Hz	250 on, 250 off, 250 on, 2000 off
Reorder	404+425 Hz	2500 on, 500 off
Stutter	404+450 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	404+450 Hz	150 on, 150 off followed by continuous tone of min. 1.5 seconds
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Singapore's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	80	yes
Clipping threshold (dBm)	–10	yes
Clipping duration (ms)	750	yes
Clipping limit (dBm)	–10	yes
CPT detect minimum (dBm)	–30	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Spain

Switch Tones

The following table lists Spain's default settings for switch tones:
 

Tone	Frequency	Description
Dial	425 Hz	Continuous, min. 2.5 seconds
Busy	425 Hz	200 on, 200 off (2 cycles)
Ring	425 Hz	1500 on, 3000 off
Reorder	425 Hz	200 on, 200 off (2 cycles) followed by 200 on, 600 off
Stutter	425 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 2.5 seconds
First additional	425 Hz	150 on, 150 off (2 cycles) followed by continuous tone of min. 2.5 seconds; report as "stutter"
Second additional	425 Hz	150 on, 150 off followed by continuous tone of min. 2.5 seconds; report as "dial"
Third additional	—	—

Analog Parameters

The following table lists Spain's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–10	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–10	yes
CPT detect minimum (dBm)	–25	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

Thailand

Switch Tones

The following table lists Thailand's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	300 on, 600 off (2 cycles)
Ring	440+480 Hz	1500 on, 3500 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists Thailand's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no

United Kingdom

Switch Tones

The following table lists the United Kingdom's default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	404 Hz	375 on, 375 off (2 cycles)
Ring	404+450 Hz	400 on, 200 off, 400 on, 2000 off
Reorder	404 Hz	400 on, 350 off, 225 on, 525 of 400 on, 350 off, 225 on, 525 off
Stutter	350+440 Hz	100 on, 100 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists the United Kingdom's default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–11	yes
DTMF Low Level Group (dBm)	–13	yes
DTMF On-time (ms)	80	yes
DTMF Off-time (ms)	80	yes
Clipping threshold (dBm)	–13	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–9	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	80	no
Input volume	4000	no
Output volume	1000	no

United States

Switch Tones

The following table lists the United States' default settings for switch tones:
 

Tone	Frequency	Description
Dial	350+440 Hz	Continuous, min. 1.5 seconds
Busy	480+620 Hz	300 on, 600 off (2 cycles)
Ring	440+480 Hz	1500 on, 3500 off
Reorder	480+620 Hz	250 on, 250 off (2 cycles)
Stutter	350+440 Hz	150 on, 150 off (3 cycles) followed by continuous tone of min. 1.5 seconds
First additional	—	—
Second additional	—	—
Third additional	—	—

Analog Parameters

The following table lists the United States' default settings for analog parameters:
 

Parameter	Default Value	Restricted?
Answer delay (rings)	0	no
DTMF High Level Group (dBm)	–6	yes
DTMF Low Level Group (dBm)	–8	yes
DTMF On-time (ms)	360	yes
DTMF Off-time (ms)	160	yes
Clipping threshold (dBm)	–11	yes
Clipping duration (ms)	500	yes
Clipping limit (dBm)	–8.8	yes
CPT detect minimum (dBm)	–35	yes
Energy detect minimum (dBm)	–38	yes
Post onhook delay (ms)	2000	no
Post offhook delay (ms)	1500	no
Wink duration (ms)	300	no
Input volume	4000	no
Output volume	1000	no