Gathering Materials and Information Needed

You need the following items to successfully complete an AUDIX Voice Power Lodging migration:

• Intuity AUDIX R5 software CD-ROM
• Migration checklist
• 3.5-inch 1.44-MB diskettes
   
  

  Note: Diskettes must be UNIX-formatted write-enabled diskettes.

Installing the Lodging Feature

The Intuity AUDIX Release 5 software package contains a utility that is required to complete the migration. The package must be installed on the Intuity AUDIX system to begin.

To install the Lodging feature:

1. From the Intuity AUDIX main menu, select Feature Options.

The system displays the Feature Options screen.

2. Determine whether the Lodging package has been installed:
• If the Lodging feature is listed, press F6 (Cancel) and continue with Formatting Diskettes.
• If the Lodging feature is not listed, follow the steps in Installing the Lodging Software Set.

Formatting Diskettes

Format sufficient diskettes to complete the migration. You will need diskettes for these sets of data:

• CPIO utility

This diskette is used to transfer the CPIO utility from the AUDIX Voice Power Lodging system to the Intuity AUDIX system.

• System Files and Custom Prompt Backup

One diskette is required to transfer these files to the Intuity AUDIX system.

• Guest Database

Usually only one or two diskettes is required to transfer these files to the Intuity AUDIX system.

• Guest Speech files

At least one diskette is required, more depending on the number and size of speech files you are migrating. This is the largest data component of the migration. The AUDIX Voice Power system tells you how many diskettes are required when it builds the transfer file, so if more are needed, you can format them then.

To format diskettes for UNIX:

1. From the Avaya Intuity main menu, select:

UNIX Management

	Removable Media Operations

		Format 3.5 inch 1.44 Mbyte (High Density)

2. Insert the diskette in the diskette drive and press ENTER.

The system formats the diskette.

3. Remove the diskette.
4. If additional diskettes are needed, return to Step 2.

Copying the CPIO Utility

The CPIO utility must be copied from the AUDIX Voice Power Lodging system to the Intuity AUDIX system. Although both systems contain this utility, the older version is needed on the new Avaya Intuity system for a successful copy.

To copy the CPIO utility to the Intuity AUDIX system:

1. Log in to the AUDIX Voice Power Lodging system as root.
2. Insert a blank diskette in the diskette drive.
3. At the UNIX prompt, enter cd /bin
4. Enter ls cpio | cpio -ocvBud > /dev/dsk/f0t
5. The system displays the following message:

cpio
XX blocks

where XX is the size of the file.

6. Go to the Intuity AUDIX system and insert the diskette in the diskette drive.
7. Log in as craft.
8. At the UNIX prompt, enter cpio -icvBud < /dev/dsk/f0t
9. Continue with Creating a Migration Software Diskette.

Creating a Migration Software Diskette

You must create a diskette containing the migration software needed for backing up the AUDIX Voice Power Lodging data.

To create the software diskette:

1. At the UNIX prompt, enter cd /ldg/bin/mig
2. Enter ldg_mig

The system displays the following message:

Migrating to Intuity Lodging 2.1
Press enter to continue. . .

3. Press ENTER.

The system displays the following message:

==== Migration From AVPL ====

1) Restore AVPL data from Diskette
2) Create Migration Package Diskette
3) Display Error File
4) Exit
Select option () [ 1 ]:

4. Insert a diskette in the diskette drive.
5. Enter 2

The system displays the following message:

Insert Floppy diskette in drive in order to create migration diskette

All data on Floppy diskette will be erased..

Press ENTER when floppy diskette is inserted in diskette drive
Or Press q to quit

6. Press ENTER.

The system copies all of the files needed for backing up the AUDIX Voice Power Lodging data and displays the following message:

backup_avpl
backup_sysfiles
backup_speech
Squeuemwl
turn_mwl_off

110 blocks

Migration diskette created!!

Please take the migration diskette to the AVPL machine
and do the following steps from the unix prompt:
1) Type < cd /tmp >
2) Type < cpio -icvBud > /dev/dsk/f0t >
3) Type < /tmp/backup_avpl >
3) Follow instructions on the screen.

7. Press ENTER.

The system displays the following message:

==== Migration From AVPL ====

1) Restore AVPL data from Diskette
2) Create Migration Package Diskette
3) Display Error File
4) Exit
Select option () [ 1 ]:

8. Remove the diskette from the drive.
9. Label the diskette as "System Files and Custom Prompt Backup."
10. Go to the AUDIX Voice Power Lodging system.

Backing Up AUDIX Voice Power Lodging Data

Before you start this procedure, determine with the customer how much information will be migrated to the Avaya Intuity AUDIX system. The customer can back up one of the following sets of data:

• System database files and custom prompts
• System database files, custom prompts, guest database, and guest speech files.

The second option also includes the choice to migrate guest speech files. It is recommended that all files be included if the second option is selected.

The diskettes that were prepared in previous procedures are used during this procedure. Have the diskettes ready before you start.

To start the backup:

1. Insert the diskette labeled "System Files and Custom Prompt Backup" into the diskette drive.
2. At the UNIX prompt, enter cd /tmp
3. Enter cpio -icvBud < /dev/dsk/f0t
4. Enter /tmp/backup_avpl

The system displays the following message:

Please select one of the options:

1) Migrate System files and Custom prompts only OR
2) Migrate Entire Guest Database and speech and system files
3) Exit

5. Select an option based on the decision by the customer about the data to be migrated. Do one of the following:
• Migrating Only System Files and Custom Prompts
• Migrating System Files, Custom Prompts, Guest Database and Speech Files

Migrating Only System Files and Custom Prompts

This option migrates system files and custom prompt data, but does not migrate any guest data.

To migrate only the system files and custom prompts:

1. Enter 1

The system displays the following message:

Insert a floppy disk to backup System files and custom prompts

If you have two floppy drives then Please use Drive 0 for backup and Press Enter to continue

2. Insert a blank, UNIX-formatted diskette and press ENTER.

The system displays the following message:

Backup of AVPL in progress

The system lists the backed-up system files as they are copied to the diskette, and then displays the following message:

System parameter files and custom speech backup complete...

3. Remove the diskette and continue with Run the Migration.

Migrating System Files, Custom Prompts, Guest Database and Speech Files

This option migrates as much of the AUDIX Voice Power Lodging data as possible to the Intuity AUDIX.

To back up all of the AUDIX Voice Power Lodging data:

1. Enter 2

The system displays the following message:

Insert a floppy disk to backup System files and custom prompts

If you have two floppy drives then Please use Drive 0 for backup and Press Enter to continue

2. Insert a blank, UNIX-formatted diskette and press ENTER.

The system displays the following message:

Backup of AVPL in progress

The system lists the backed-up system files as they are copied to the diskette, then displays the following message:

System parameter files and custom speech backup complete...

Please select one of the options:

1) Migrate System files and Custom prompts only OR
2) Migrate Entire Guest Database and speech and system files
3) Exit

3. Remove the diskette and press ENTER.

The system displays the following message:

Guest database will be backed up on diskette.

Please wait...

The system calculates the number of UNIX-formatted diskettes needed to back up the guest database and speech files and then displays the following message:

You will need approximately X floppy diskette
(1.44 Meg) for backup of guest database

Please wait...

You will need approximately X floppy diskettes
(1.44 Meg) for backup of guest speech

where X is the number of diskettes needed for the backup.

The system displays the following message:

Label a UNIX formatted floppy "Migration Save Files: 1".

Insert it in floppy drive

Press ENTER to continue . . .

4. Label one of the UNIX-formatted diskettes as "Migration Save Files: 1" and insert it into the diskette drive.
5. Press ENTER.

The system lists the files and displays the following message:

Backup of UNIX files complete.

The system displays the following message:

Backing up guest speech data . . . . .

***********************************************************

* CAUTION : This procedure is a time consuming operation if

* your application involves a large speech database.

* It is recommended that you do this operation

* during off hours.

***********************************************************

Do you wish to continue [y/n]:

6. Remove the diskette from the drive.
7. Do one of the following:
• If the customer wants to migrate the guest speech files, enter y and continue with Step 8.
• If the customer does not want to migrate the guest speech files, enter n and continue with Run the Migration.

It is recommended that you migrate the guest speech files. The migration process allows you to exclude guest speech files from the backup but problems may arise with the guest database.

8. Label all the diskettes with "Migration Save Speech" and a sequence number, then press ENTER.

If more diskettes are required, the system requests the next diskette.

The system displays a list of the phrase numbers and phrases being backed up and then displays the following message:

Backup of speech files complete . . .

Messaging Waiting Lamps will be turned off..

Getting list of extensions with new messages..

The system displays a list of extensions, the deactivated messaging waiting lamps (MWLs), and the following message:

Please select one of the options:

1) Migrate System files and Custom prompts only OR
2) Migrate Entire Guest Database and speech and system files
3) Exit

9. Remove the diskette from the drive and continue with Running the Migration.

Running the Migration

Run the migration to move AUDIX Voice Power Lodging subscriber data to the Avaya Intuity system.

To run the migration:

1. Go to the Avaya Intuity system.
2. At the UNIX prompt, enter cd /ldg/bin/mig
3. Enter ldg_mig

The system displays the following message:

Migrating to Intuity Lodging 2.1

Press enter to continue...

4. Press ENTER.

The system displays the following message:

==== Migration From AVPL ====

1) Restore AVPL data from Diskette
2) Create Migration Package Diskette
3) Display Error File
4) Exit

5. At the Migration From AVPL menu, enter 1

The system displays the following prompts:

Insert the floppy disk with the AUDIX Voice Power Lodging backup
System files and Custom prompts on it.

Press enter to continue.

6. Insert the diskette labeled "System Files and Custom Prompts" into the diskette drive and press ENTER.

After the files are transferred, the system displays the following message:

System files and custom prompt migration completed.
Press enter to continue . . .

7. Press ENTER.

The system displays the following message:

Restoration of Guest database in progress . . .

Please insert Guest database [Migration Save Files: 1] diskette
in floppy drive and press ENTER when ready or
press `q' to quit . . .

8. Do one of the following:
• If the customer is not migrating the guest database and speech files, enter q. The system returns to the Migration From AVPL screen. Continue with Check the Error File.
• If the customer is migrating the guest database and guest speech files, continue with Step 9.
9. Insert the first diskette labeled "Migration Save Files" into the diskette drive and press ENTER.

The system displays a list of the guest database files being migrated. Once the files are migrated the system displays the number of blocks migrated.


 


The system may display error messages about the data. Record these errors and call the Remote Services Center.

10. Remove the Migration Save Files backup diskette from the diskette drive.
11. Insert one of diskettes labeled "Migration Save Speech" into the diskette drive and press ENTER.
     
    

    Note: You can insert the diskettes into the drive for migration in any order. They do not need to be restored in the order in which you backed them up.

The system displays the following message:

Please wait ....

The system displays the numbers of restored phrases and the following message:

Please insert Guest Speech (Migration Save Speech) diskette in floppy drive and press ENTER when ready
or press `q' to quit when all floppies have been read . . .

12. If there is more than one Guest Speech diskette, insert the next one in the diskette drive and press ENTER. Continue until all Guest Speech diskettes have been read.
13. When all diskettes have been read, remove the last diskette from the drive and enter q

Once the migration is complete, the system displays the following message:

Guest database and speech migration completed.

If the Intuity voice system is active, the system displays the following message:

*****************************************************

Please stop and start the Voice system . . .

*****************************************************

Press enter to continue . . .

14. Press ENTER.

The system displays the following message:

==== Migration From AVPL ====

1) Restore AVPL data from Diskette
2) Create Migration Package Diskette
3) Display Error File
4) Exit

15. Continue with Checking the Error File.

Checking the Error File

Check the error file for any additional error messages that may have appeared during the data transfer.

To check the error file:

1. At the Migration from AVPL menu, enter 3

The system displays a list of error messages, if any were encountered. If there were no errors, the system displays the following message:

No errors . . .

Press Enter to continue...

2. Make a note of any error displayed. If errors cause problems, contact the remote maintenance center.
    
   

   Note: To exit the log file before you reach the end, enter q at the colon (:).

3. Press ENTER to return to the Migration From AVPL menu.
4. Enter 4

The system displays the UNIX prompt.

Administering the Switch

Once the migration of data and speech files from the AUDIX Voice Power Lodging system to the Avaya Intuity system has been successfully completed, administer the switch used with the Avaya Intuity system.

Several AUDIX Voice Power Lodging and voice mail system configurations are possible. Select the correct administration procedure from the list:

 

If the customer is migrating from:	and has:	then continue with:
Audix Voice Power Lodging R1.1	Co-resident AUDIX Voice Power for hotel staff	AUDIX Voice Power Lodging R1.1 with Co-resident System
Audix Voice Power Lodging R3	Co-resident AUDIX Voice Power for hotel staff	AUDIX Voice Power Lodging R3.0 with a Co-resident System
Audix Voice Power Lodging R3	Co-resident AUDIX Voice Power for hotel staff and the ICSS Low End Voice Mail software	AUDIX Voice Power Lodging R3.0 with ICSS Low End Voice Mail Software
Audix Voice Power Lodging R1.1	Other or no co-resident voice mail	AUDIX Voice Power Lodging R1.1 Only
Audix Voice Power Lodging R3	Other or no co-resident voice mail	AUDIX Voice Power Lodging R3.0 Only

AUDIX Voice Power Lodging R1.1 with Co-resident System

To administer the G1, G3i, G3s, and G3vs DEFINITY switches after migrating from AUDIX Voice Power Lodging R1.1:

1. Stop the AUDIX Voice Power Lodging system and shut the machine off.
2. Unplug all tip/ring lines from the AUDIX Voice Power Lodging system and tag them with their extension number and a number corresponding to the order in which they were removed.
3. Unplug the switch interface link from the AUDIX Voice Power Lodging system and connect it to the GPsync card on the Avaya Intuity system.
4. Unplug the PMS link cable from AUDIX Voice Power Lodging and plug the cable into the serial port reserved for the PMS on Avaya Intuity Lodging.
5. Plug all the tip/ring lines removed from the AUDIX Voice Power Lodging system into the voice card on the Avaya Intuity system in the same order in which they were connected to the AUDIX Voice Power system.
6. On the DEFINITY system, remove the extension number used for accessing staff voice mail. At the command line, enter:

remove station extension number

where extension number is the extension number associated with the staff voice retrieval.

7. Determine the voice mail hunt group:
1. On the switch console, enter list hunt-group
2. Write down the hunt group number for which the Message Center is listed as "audix" or "A". The hunt group number is needed for later steps.
8. Change the voice mail hunt group:
1. On the switch console, enter

change hunt-group hunt group number

where hunt group number is the hunt group number determined in Step 7. This hunt group is referred to as the "Avaya Intuity hunt group" in following steps.

2. Write down the extension number in the Group Extension field. This will be needed in Step 10.
3. Enter the staff voice mailbox extension number in the Group Extension field. This is the same extension number used in Step 6.
4. On the Group Member Assignment screen, enter the tip/ring line extension numbers in the order in which they are connected to the Avaya Intuity system.
5. Press ENTER to save the changes.
9. Create a coverage path to send all calls to the Avaya Intuity hunt group:
1. On the switch console, enter add coverage-path unused number

where unused number is any number not currently in use.

2. Enter the Avaya Intuity hunt group as the coverage point and enter ALL as the Criteria for coverage.
3. Press ENTER to save the changes.
10. Add a phantom station for use as the guest voice mail retrieval number:
1. Enter add station extension number

where extension number is the group extension number as noted in Step 8.

2. Enter x in the Port field to indicate that this station does not have hardware associated with it.

On some System 75 systems, this is not permitted. Enter a valid unused port ID instead.

3. Enter the coverage path created in Step 9 in the Coverage Path field.
4. Press ENTER to save the changes.
11. Disable the switch interface link:
1. On the switch console, enter disp communication-interface links
2. Write down the link number whose identification field is "audix".
3. Enter busyout link number

where link number is from bullet Step b.

4. On the switch console, enter change communication-interface links
5. Complete the following for the link number from the steps above:
1. Enter n in the Enable field.
2. Enter DTE in the DTE/DCE field.
3. Press ENTER to save the changes.
12. Change the processor channel:
1. On the switch console, enter change communication-interface processor-channels
2. In the Proc Chan 59 field, enter 1
13. Enable the switch interface link:
1. On the switch console, enter change communication-interface links
2. Enter y in the Enable field for the link number used in the steps above.
3. Press ENTER to save the changes.
14. Administer the Avaya Intuity system to process calls. See the Initial Administration and Test for Features documentation menu for more information.

AUDIX Voice Power Lodging R3.0 with a Co-resident System

To administer any DEFINITY switch after migrating from AUDIX Voice Power Lodging R3.0 on a co-resident system:

1. Stop the AUDIX Voice Power Lodging system and shut the machine off.
2. Unplug all tip/ring lines from the AUDIX Voice Power Lodging system and tag them with their extension number and a number corresponding to the order in which they were removed.
3. Unplug the PMS link cable from AUDIX Voice Power Lodging and plug the cable into the serial port reserved for PMS on the Avaya Intuity Lodging system.
4. Plug all the tip/ring lines removed from the AUDIX Voice Power Lodging system into the voice card on the Avaya Intuity system in the same order in which they were connected to the AUDIX Voice Power system.
5. Remove the extension number used for accessing guest voice mail messages on the DEFINITY switch console by entering remove station extension number

where extension number is the extension number associated with the guest voice retrieval.

6. Remove the extension number used for accessing staff voice mail messages on the switch console entering remove station extension number

where extension number is the extension number associated with the staff voice mail retrieval.

7. Perform Avaya Intuity switch administration tasks described in the appropriate switch administration book, beginning at the "Assign Hunt Group" section.
8. To assign the hunt-group:
1. Enter the staff voice mailbox extension number in the Group Extension field. This number is the same as that used in Step 6.
2. On the Group Member Assignment screen, enter all the tip/ring extension numbers in the order in which they are connected to the Avaya Intuity system.
3. Press ENTER to save the changes.
9. Create a coverage path to send all calls to the Avaya Intuity hunt group:
1. On the switch console, enter add coverage-path unused number

where unused number is a number not currently in use.

2. Enter the Avaya Intuity hunt group as the coverage point and enter ALL as the criteria for coverage.
3. Press ENTER to save the changes.
10. Add a phantom station for use as the guest voice mail retrieval number:
1. Enter add station extension number

where extension number is the guest mail retrieval number as used in Step 5.

2. Enter x in the Port field to indicate that this station does not have hardware associated with it.

On some System 75 systems, this is not permitted. Enter a valid unused port ID instead.

3. Enter the coverage path created in Step 9 in the Coverage Path field.
4. Press ENTER to save the changes.
11. Administer the Avaya Intuity system to process calls. See the Initial Administration and Test for Features documentation menu for more information.

AUDIX Voice Power Lodging R3.0 with ICSS Low End Voice Mail Software

To administer any DEFINITY switch after migrating from AUDIX Voice Power Lodging R3.0 with AUDIX Voice Power for hotel staff and the ICSS Low End Voice Mail software:

1. Stop the AUDIX Voice Power Lodging system and shut the machine off.
2. Unplug all tip/ring lines from the AUDIX Voice Power Lodging system and tag them with their extension number and a number corresponding to the order in which they were removed.
3. Unplug the PMS link cable from AUDIX Voice Power Lodging and plug the cable into the serial port reserved for PMS on Avaya Intuity Lodging.
4. Plug all the tip/ring lines removed from the AUDIX Voice Power Lodging system into the voice card on the Avaya Intuity system in the same order in which they were connected to the AUDIX Voice Power system.
5. Remove the extension number used for accessing staff voice mail messages on the DEFINITY switch console by entering remove station extension number

where extension number is the extension number associated with the staff voice retrieval.

6. Perform Avaya Intuity switch administration tasks described in the appropriate switch administration book, beginning at the "Assign Hunt Group" section.
7. To assign the hunt-group:
1. Enter the staff voice mail retrieval number in the Group Extension field. This number is the same as that used in Step 5.
2. On the Group Member Assignment screen, enter all the tip/ring extension numbers in the order in which they are connected to the Avaya Intuity system.
3. Press ENTER to save the changes.
8. Create a coverage path to send all calls to the Avaya Intuity hunt group:
1. On the switch console, enter add coverage-path unused number

where unused number is a number not currently in use.

2. Enter the Avaya Intuity hunt group as the coverage point and enter ALL as the criteria for coverage.
3. Press ENTER to save the changes.
9. Add a phantom station to use as the new guest voice mail retrieval number:
1. On the switch console, enter add station extension number
2. Enter x in the Port field to indicate that this station does not have hardware associated with it.

On some System 75 systems, this is not permitted. Enter a valid unused port ID instead.

3. Enter the coverage path created in Step 9 in the Coverage Path field.
4. Press ENTER to save the changes.
10. Administer the Avaya Intuity system to process calls. See the Initial Administration and Test for Features documentation menu for more information.

AUDIX Voice Power Lodging R1.1 Only

To administer DEFINITY G1, G3i, G3s, and G3vs switches after migrating from AUDIX Voice Power Lodging R1.1 on a non co-resident system:

1. Stop the AUDIX Voice Power Lodging system and shut the machine off.
2. Unplug all tip/ring lines from the AUDIX Voice Power Lodging system and tag them with their extension number and a number corresponding to the order in which they were removed.
3. Unplug the switch interface link from the AUDIX Voice Power Lodging system and connect it to the GPsync card on the Avaya Intuity system.
4. Unplug the PMS link cable from the AUDIX Voice Power Lodging system and plug the cable into the serial port reserved for the PMS on the Avaya Intuity Lodging system.
5. Plug all the tip/ring lines removed from the AUDIX Voice Power Lodging system into the voice card on the Avaya Intuity system in the same order in which they were connected to the AUDIX Voice Power system.
6. Disable the switch interface link:
1. On the switch console, enter disp communication-interface links
2. Write down the link number whose identification field is "audix".
3. Enter busyout link number

where link number was written down in bullet Step b.

4. On the switch console, enter change communication-interface links
5. Complete the following for the link number used in the steps above:
6. Enter n in the Enable field.
7. Enter DTE in the DTE/DCE field.
8. Press ENTER to save the changes.
7. Change the processor channel:
1. On the switch console, enter change communication-interface processor-channels
2. In the Proc Chan 59 field, enter 1
8. Enable the switch interface link:
1. On the switch console, enter change communication-interface links
2. Enter y in the Enable field for the link number used in the steps above.
3. Press ENTER to save the changes.
9. Administer the Avaya Intuity system to process calls. See the Initial Administration and Test for Features documentation menu for more information.

AUDIX Voice Power Lodging R3.0 Only

To administer all DEFINITY switches after migrating from AUDIX Voice Power Lodging R3.0 on a non co-resident system:

1. Stop the AUDIX Voice Power Lodging system and shut the machine off.
2. Unplug all tip/ring lines from the AUDIX Voice Power Lodging system and tag them with their extension number and a number corresponding to the order in which they were removed.
3. Unplug the PMS link cable from the AUDIX Voice Power Lodging system and plug the cable into the serial port reserved for the PMS on the Avaya Intuity Lodging system.
4. Plug all the tip/ring lines removed from the AUDIX Voice Power Lodging system into the voice card on the Avaya Intuity system in the same order in which they were connected to the AUDIX Voice Power system.
5. Remove the extension number used for accessing guest voice mail messages on the DEFINITY switch by entering remove station extension number

where extension number is the extension number associated with guest voice mail retrieval.

6. Perform Avaya Intuity switch administration tasks as described in the appropriate switch administration book.
7. To assign the hunt-group:
1. Enter the guest voice mailbox extension number in the Group Extension field. The same number used in Step 5.
2. On the Group Member Assignment screen, enter all the tip/ring extension numbers in the order in which they are connected to the Avaya Intuity system.
3. Press ENTER to save the changes.
8. Administer the Avaya Intuity system to process calls. See the Initial Administration and Test for Features documentation menu for more information.

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