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Gathering Materials and Information
You need the following items to successfully migrate from an AUDIX Voice Power system to the Avaya Intuity system:
- The latest Intuity AUDIX software CD-ROM
- AUDIX Voice Power backup software diskette
- Migration checklist
- Avaya Intuity hardware
- A 3.5-inch 1.44-MB diskette
- These additional documentation resources:
Verifying with the Customer
Verify that the customer understands the following:
- Subscriber stations on the AUDIX Voice Power system can vary in extension lengths from 3 to 5 digits. However, the Intuity AUDIX allows one extension length.
- Subscriber names with suffixes such as Jr., Sr., III, or Dr. must be corrected after the transfer.
The AUDIX Voice Power system lists subscriber's first names first, while the Avaya Intuity system lists subscriber's last names first. However, during the database conversion, suffixes are treated as part of the name. After the data transfer the suffix may appear out of proper sequence when displayed on the Avaya Intuity system.
For example, a customer named "John W. Doe, Sr." would be become "Sr. John W. Doe". The transfer process moves any suffixes to the first position. The customer must manually correct any names that have suffixes after the transfer.
- Readministered the switch so that station extension lengths match the proposed extension length on the Avaya Intuity system.
If a subscriber's extension length does not match the length defined on the Avaya Intuity system that subscriber's data does not migrate, nor can that subscriber be added to the system until the extension length is changed.
- Readministered each subscriber whose personal operator number was:
Recording the AUDIX Voice Power Profile
The Required Profile Information table lists the information you need from the AUDIX Voice Power system prior to beginning the migration. You can transfer this information directly to the new machine or record it and enter the information later.
Record the information listed in the table below before you begin the migration.
You can find this information in one of two ways:
- From the customer's AUDIX Voice Power planning worksheets
- From the AUDIX Voice Power system administration screens
The procedures in the next section list the steps for displaying the AUDIX Voice Power administration screens. Follow each procedure, then record the information in the Required Profile Information table.
Displaying the AUDIX Voice Power Release Number
To display the release number:
- Log in to the AUDIX Voice Power machine as root.
Note: Ask the customer for the password for the root login on the AUDIX Voice Power system.
The system displays the command line.
- At the AUDIX Voice Power command line, enter displaypkg
The system displays a list of software packages.
- Write down the release number of the AUDIX Voice Power software package.
- Enter exit to log out.
Displaying the Maximum Extension Length
To display the maximum extension length:
- Log in to the AUDIX Voice Power system as audix.
The system displays the AUDIX Voice Power main menu.
- From the main menu, select:
Voice System Administration
Application Package Administration
AUDIX Voice Power
System Parameter Administration
The system displays the System Parameter Administration Screen.
- Write down number in the
Maximum Extension Length
field.- Press F6 (Cancel) to return to the AUDIX Voice Power menu.
Displaying the Subscriber Name Format
To display the subscriber name format:
- Start at the AUDIX Voice power menu and select:
Subscriber Administration
The system displays the Subscriber Administration Screen.
- Press F8 (Change Keys).
The system displays the alternate set of function keys.
- Press F3 (Display Menu Options).
The system displays the Options menu.
- Select
Display.
The system displays the subscriber names.
- Write down whether subscriber names are listed with first name first, first name last, or either way. If both methods are used, determine which is used most frequently.
- Press F6 (Cancel) until you log out of the AUDIX Voice Power system.
- Return to the procedures checklist.
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