Initial Administration for Email

The purpose of this section is to provide the information necessary to:

• Administer the
• Avaya Intuity platform for email
• Intuity AUDIX application for email
• Remote Intuity AUDIX networks to receive email
• Define remote email users to the Intuity AUDIX system
• Enable subscribers to send and receive email from the Intuity AUDIX system

The procedures in this section include:

• Setting the Number of Simultaneous IMAPI Sessions for Trusted Server Access
• Setting Up a Trusted Server
• Setting Text-to-Speech Parameters
• Removing a Trusted Server
• Setting Up Remote Networked Machines to Receive Multimedia Messages
• Administering Subscribers for Email

Setting the Number of Simultaneous IMAPI Sessions for Trusted Server Access

To dedicate IMAPI sessions to trusted server use:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

The system displays the AUDIX Command Prompt Screen.

2. At the enter command: prompt, enter change system-parameters imapi-options

The system displays the System-Parameters IMAPI-Options Screen, Page 1.

3. Enter the number of IMAPI LAN sessions in the Maximum Simultaneous Sessions: field.
4. Enter the number of sessions available in the Simultaneous Sessions Available for Trusted Server Access: field.
5. Enter a length of time in multiples of 5 minutes in the IMAPI Session Timeout (minutes): field.
6. Enter a length of time in multiples of 5 minutes in the Trusted Server Session Timeout (minutes): field.
7. Enter y to allow or n to disable message notification in the Check New Messages? field.
    
   

   Note: The Deliver CA Message? field is not applicable to email administration. Use the default value.

8. Enter y to enable linkage or n to disable synchronization of messages in the Message Transfer? field.
9. Press F3 (Enter).

The system displays the following message:

Command Successfully Completed.

10. Enter exit to return to the Avaya Intuity Main Menu.

Setting Up a Trusted Server

For the Avaya Intuity server to receive messages from or send messages to an email system (other than an internal application such as Message Manager), a trusted server must be administered between the Avaya Intuity server and the email system.

 

Security Risk! The trusted server is empowered to do everything to a subscriber's mailbox that Intuity AUDIX can do. The procedures in this section include setting a password the trusted server must use to access AUDIX. There is a secondary layer of security (in addition to a trusted server password) that you can administer. This additional layer of security involves setting a separate IMAPI password that the trusted server must use before the system allows an IMAPI session to be invoked.

To add a trusted server to the Intuity AUDIX server:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

The system displays the AUDIX Command Prompt Screen.

2. At the��enter command: prompt, enter add trusted-server

The system displays the Trusted-Server Profile Screen.
 


Note: The requested values are provided by the LAN network administrator.

3. Enter a name in the Trusted-Server Name: field.
4. Enter the password for the trusted server in the Password: field.
5. Enter the TCP/IP address of the trusted server in the IP Address: field.
6. Enter the service name of the trusted server in the Service Name: field.
7. Enter y to enable linkage or n to disable message exchange in the Access to Cross Domain Delivery? field.
8. If the system is administered to use communities, enter the community number in the Default Community Number: field.
    
   

   Note: The Trusted Server ID: field is display only.

9. Enter a length of time in the Minutes of Inactivity Before Alarm: field.
10. Press F3 (Enter).

The system displays the following message:

Command Successfully Completed.

11. Enter exit to return to the Avaya Intuity Main Menu.

Setting Text-to-Speech Parameters

To set the Text-to-Speech (TTS) choice for your system:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

2. At the enter command: prompt, enter change system-parameters features

The system displays the Change System-Parameters Features Screen, Page 1.

3. Press F7 (Next Page).

The system displays the System-Parameters Features Screen, Page 2.

4. Move the cursor to the Text to Speech Conversion: field.
5. Press F2 (Choices).

The system displays the TTS Choices menu.

6. Select:

Headers and Bodies

7. Press F3 (Enter).

The system displays the following message:

Command Successfully Completed.

8. Enter exit to return to the Avaya Intuity Main Menu.

Removing a Trusted Server

To remove a trusted server:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administrator

2. At the enter command: prompt, enter remove trusted-server name/id where name/id is the text name or numeric identification (1–128) of the trusted server you want to delete from the database.

The system displays the Trusted-Server Profile Screen.

3. Press ENTER to delete this record from the system database.

The system displays the following message:

Command Successfully Completed.

4. Enter exit to return to the Avaya Intuity Main Menu.

Setting Up Remote Networked Machines to Receive Multimedia Messages

To enable delivery of full multimedia messages over digital networking:

1. Start at the Avaya Intuity Main Menu and select:

Networking Administration
	Remote Machine Administration
		Digital Network Machine Administration

The system displays the remote Digital Network Machine Administration Screen.

2. Move the cursor to the Send Multimedia Messages? field.
3. Enter y
4. Press F2 (Add).
5. Press F6 (Cancel) to return to the Avaya Intuity Main Menu.

Administering Subscribers for Email

There are two ways to administer subscribers for email:

• On a subscriber-by-subscriber basis
• By defining a class of service (COS)


 


Tip: Defining a COS is less time consuming if you have a large number of subscribers to administer.

Once you have enabled local subscribers for email, you can administer remote subscribers. See Defining Remote Email Subscribers for information on how to administer remote subscribers.

Enabling Email on a Subscriber-by-Subscriber Basis

To administer each individual subscriber for email:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

2. At the enter command: prompt, enter change subscriber name/extension where name/extension is the name or telephone number of the subscriber you want to administer.

The system displays the Change Subscriber Screen.

3. Press F7 (Next Page).

The system displays the Subscriber Class of Service Parameters Screen, Page 2.

4. Enter y in the IMAPI Access? field.
5. Enter y in the IMAPI Message Transfer? field.
6. Enter y in the Fax Creation? field.
7. Enter y in the Trusted Server Access? field.
8. Set the Voice Mail Message, Maximum Length to a maximum of 1200 seconds.
    
   

   Note: This size is sufficient to contain a 2.4-MB email message.

9. Set the Call Answer Message, Maximum Length to at least 1200 seconds.
10. Set the Mailbox Size, Maximum Length to at least 4800 seconds.
11. Press F3 (Enter).

The system displays the following message:

Command Successfully Completed.

12. Enter exit to return to the Avaya Intuity Main Menu.

Enabling email by Defining a COS

To administer predefined groups of subscribers for email:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

2. At the enter command: prompt, enter change COS name/number where name/number is the unique class of service you want to administer.

The system displays the Class of Service Screen, Page 1.

3. Enter y in the IMAPI Access? field.
4. Enter y in the IMAPI Message Transfer? field.
5. Enter y in the Fax Creation? field.
6. Enter y in the Trusted Server Access? field.
7. Press F7 (Next Page).

The system displays the Class of Service Screen, Page 2.

8. Set the Voice Mail Message, Maximum Length to a maximum of 1200 seconds.
9. Set the Call Answer Message, Maximum Length to at least 1200 seconds. This size is sufficient to contain a 2.4 Mbyte email message.
10. Set the Mailbox Size, Maximum Length to at least 4800 seconds.
11. Press F3 (Enter).

The system displays the following message:

Command Successfully Completed.

12. Enter exit to return to the Avaya Intuity Main Menu.

Defining Remote Email Subscribers

Before you can administer a remote email subscriber on the AUDIX system, you must have identified and administered the remote machine or trusted server. To define and administer a trusted server, see Setting Up a Trusted Server.

To define a remote email subscriber on the system:

1. Start at the Avaya Intuity Main Menu and select:

AUDIX Administration

2. At the��enter command: prompt, enter add remote-subscriber machine name/ trusted-server-name where machine name/trusted-server-name is the name of the remote machine or trusted server to which the email subscriber will be added.
    
   

   Note: For example, if internet is the name of the trusted server, you would enter internet in the Trusted Server Name: field.

3. The system displays the Remote Subscriber Screen.
4. Enter the email subscriber's name in the Subscriber Name: field.
    
   

   Note: If a remote subscriber's name has an embedded space, for example, Doe, Jane, you must include quotation marks around the name, for example, "Doe, Jane".

5. Press the TAB key.
6. Enter the remote text address in the format [email protected] in the Text�Address: field.
    
   

   Note: [email protected] is an example of a remote text address.

7. Press the TAB key.
8. If you are using community IDs to define sending communities, enter the 1-digit to
   15-digit number in the Community ID: field.
    
   

   Note: This ID number should match that of the trusted server.

9. Press ENTER to add the subscriber.
10. When you have finished adding all remote subscribers, press F3 (Save).

The system displays the following message:

Command successfully completed

11. Enter exit to return to the Avaya Intuity Main Menu.

http://www.avaya.com Avaya UCS Information Development