Backing Up the Old System's Database

To back up the old system's database:

1. Log in as craft
2. From the Avaya Intuity Main Menu, select:

System Upgrade

The system displays the System Upgrade Main Menu.
 


Note: The System Upgrade Main Menu that you see might differ from the example shown in System Upgrade Main Menu. For example, the Restore feature and data from backup menu choice might not appear in the menu.

3. Select Backup features and data and then press ENTER.

The system displays the following message:

System upgrade backup starting. [date/time]
Begin complete backup of machine [machine name] for system upgrade? [�y�]�:

4. Enter y

The system displays system messages and then the following messages:

Before continuing, please verify that the new system is assembled and operational, and that the Intuity main menu displays the System Upgrade option.

[date/time]
Does the new system meet these conditions? [�y�]�:


 


Note: The Upgrade software was either confirmed as installed or was installed in an earlier task. For more information, see Checking the New System.

5. Press ENTER.

The system displays the following message:

To ensure that the backup device is working correctly, please insert the upgrade backup cartridge into the drive, and press enter.
 


Handle the disk cartridge with care. It is easily damaged.


 


Note: Use only disk cartridges from the RUK. Any other disk cartridge might require formatting, which can take up to 2 hours.

6. Insert one of the disk cartridges from the RUK and then press ENTER.

The system displays the following message:

Attempting to mount the cartridge.

The system mounts the disk cartridge and displays the following message:

[Backup] drive is working correctly. Continuing with upgrade.

The system runs the system evaluation utility package, which requires approximately from 5 to 10 minutes.

The system displays the following message:

Checking for non-standard software...
 


Note: If nonstandard software is found, the following message is displayed: UPGRADE WARNING: The following packages installed on this system do not have a known mapping to R5 software. If you proceed with the upgrade, any features provided by (and data associated with) these packages will almost certainly not be carried forward to the R5 system. The packages in question are: �����<package name> <package description> �����<current time> Do you want to proceed with the upgrade? [ n ] If you see this message, contact the Remote Support Center or your COE.

The system displays the following:

[date/time]
Take the system out of service and proceed with the upgrade? [�y�]�:

7. Enter y

The voice system is stopped and the system displays additional status messages along with an estimate of the time and number of disk cartridges required for the upgrade backup. The system then displays the following message:

Press [ RETURN ] to continue or [ DELETE ] to abort [ RETURN ] :
 


  

  

    

   Note: 
The system might display additional information after the above message. 


  

8. Press ENTER.

The system instructs you to insert a backup disk cartridge, if you have not already inserted one, and then instructs you to press ENTER to continue or DELETE to quit.

9. Press ENTER.

The systems starts backing up the data.


 


Note: Depending on the amount of customer data, a disk cartridge takes up to 20 minutes fill up with data. Now is a good time to take a break.

10. Do one of the following:
• If the upgrade backup requires only one disk cartridge, go to Step 11.
• If the upgrade backup requires an additional disk cartridge:
• Remove the disk cartridge when it is full and replace it with another blank disk cartridge from the RUK.
• Label the disk cartridge with a number that indicates its place in the backup sequence.
11. Watch for the following message:

Upgrade backup complete [date/time]
To proceed with the upgrade the system needs to be shut down [date/time]
Shut down the system now? [ y ] :

12. Press ENTER.

The system ejects the disk cartridge, shuts down, and displays the following message:

The system is down.
Press CTRL-ALT-DEL to reboot your computer.

13. Turn the power switch off on the old system.
14. Turn the power switch off on the external disk cartridge drive.
15. Remove the SCSI cable and the external cartridge drive from the old system.

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