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Platform Descriptions

Intuity AUDIX hardware includes the following:

General Descriptions

The Intuity system is offered on three different hardware platforms. While all platforms support the same system, they differ in the amount of caller traffic they can handle.


 

Note: The MAP/5P, MAP/5PV3. MAP/40P and MAP/100P are not available for Release 5.01 or 5.1.

MAP/5P and MAP/5PV3

The MAP/5P and MAP/5PV3 support call traffic generated by 800 to 100,000 messaging subscribers and a maximum of 1,500 Lodging subscribers. It supports up to 18 analog voice/fax channels and up to eight networking channels. A combination of 12 analog voice/fax ports and four networking ports can be supported. Up to 32 trusted servers can be administered with a maximum of four simultaneous sessions. See MAP/5P.

The MAP/5P and MAP/5PV3 support 175 hours of storage. They also support up to 1,000 Intuity Message Manager clients with a maximum of 32 simultaneous sessions. Text-to-speech sessions are limited to four on the CPU.

The video controller for the MAP/5P and MAP/5PV3 support resides on the mother board. The MAP/5P and MAP/5PV3 contains three PCI slots, five ISA slots, and seven peripheral bays in a tower configuration.

The chassis is equipped with a cooling fan.

The following standard circuit cards occupy three of the eight slots:

The following standard components occupy four of the seven bays:

The three remaining bays are empty.

MAP/40P

The MAP/40P supports call traffic generated by 3,000 to 100,000 messaging subscribers and a maximum of 4,000 Lodging subscribers. It�supports up to 42 analog voice/fax channels and up to 12 networking channels. Channels are supported in the following combinations: 30 voice channels and eight networking channels, 36 voice channels and four networking channels, and 42 voice channels with zero networking channels. Up to 64 trusted servers can be administered with a maximum of four simultaneous sessions. See MAP/40P.

The MAP/40P supports 600 hours of storage. The MAP/40P can support up to 2,000 Intuity Message Manager clients with a maximum of 64 simultaneous sessions. Text-to-speech sessions are limited to four on the CPU. However, if an SSP board is installed, up to 30 sessions are supported.

The MAP/40P contains 10 ISA slots and 3 PCI slots. In addition, there is a faceplate location that supports an external SCSI connector. The MAP/40P is a tower configuration and contains five peripheral bays.

The MAP/40P is available with RAID Level 1 technology. RAID Level 1 technology provides disk mirroring on two duplicate disks simultaneously.

The chassis is equipped with standard cooling fans. The following base circuit cards of the MAP/40P occupy five of the 12 slots:

The following standard components occupy four of the five bays:

The fifth bay is available for an optional second disk for either additional hours of speech or for RAID.

MAP/100P

The MAP/100P supports call traffic generated by 6,000 to 100,000 messaging subscribers and a maximum of 4,000 Lodging subscribers. It supports up to 64 analog voice/fax channels and up to 12 networking channels. A combination of 64 analog voice/fax ports and 12 networking ports can be supported. Up to 96 trusted servers can be administered with a maximum of 6 simultaneous sessions. See MAP/100P.

The MAP/100P supports 1,440 hours of storage. The MAP/100P can support up to 4,000 Intuity Message Manager clients with a maximum of 96 simultaneous sessions. Text-to-speech sessions are limited to 4 on the CPU. However, if an SSP board is installed, up to 30 sessions are supported.

The MAP/100P is a 20-slot, 10-bay system in a tower configuration. It is available as either a rack-mount unit or free-standing deskside unit. The rack-mount unit fits into an industry standard 19-inch rack-mount cabinet.

The unit is equipped with a redundant power supply and contains five fans that provide forced-air cooling for the unit.

RAID Level 5 technology is standard on the MAP/100P. RAID Level 5 is a form of RAID in which data and redundancy information is spread across several physical disks, allowing data to be preserved. The system continues to be available in the event of a single disk failure.

The video controller for the MAP/100P resides on the mother board. The MAP/100P contains three PCI slots, five ISA slots, and seven peripheral bays in a tower configuration. The following base circuit cards of the MAP/100P occupy four of the 20 slots.

The following standard components occupy six of the 10 bays:

The remaining four bays are available for optional hard disks.

Backplanes

The MAP/40P and the MAP/100P are passive backplane computers. One characteristic of a passive backplane computer is that the CPU is on a removable circuit card. The MAP/5P and the MAP/5PV3 have a system or mother board that contains the CPU and the video controller.

Serial Ports and Parallel Port

On the MAP/5P, the MAP/5PV3, the MAP/40P, and the MAP/100P, the CPU card has a single parallel port and 2 RS-232 serial ports. This single parallel port is most commonly used for the printer. Common configurations use the first serial port (COM1) for remote access or for connecting to switches through a switch integration device (SID). The second serial port (COM2) is usually reserved for remote maintenance. The MAP/5P system board also has a single parallel port and two RS-232 serial ports. The same common configurations apply.

Hard Disk Drives and Speech Storage

A portion of the first hard disk on each platform is reserved for non speech data storage, such as data for the UNIX operating system, the Intuity AUDIX system platform executables and data, and the Intuity AUDIX system software executables. This disk area is very important for proper Intuity system operations and cannot be changed or used for any other purposes.

The rest of the first hard disk can be used for storing messaging components such as voice messages, subscribers' personal greetings, and automated attendant voiced menus. On the MAP/40P and MAP/100P, additional hard disks can provide additional storage space.

Comparison of Intuity System Platforms provides a complete list of storage hours available for each platform and type of storage.

CD-ROM Drive

The MAP/5P, MAP/5PV3, MAP/40P, and MAP/100P are equipped with a CD-ROM drive. The CD-ROM drive is used for initial software installation.

Removable Tape and Disk Cartridge Drives

If your platform is a MAP/5P or MAP/5PV3, backups are done using a tape cartridge backup. If your platform is a MAP/40P or a MAP/100P, the backup is done using a disk cartridge backup. The drives are used for ongoing backups of the system and for storage of customer data.

Diskette Drive

The MAP/5P and MAP/5PV3, MAP/40P, and MAP/100P are equipped with a 3.5-inch, 1.44-MB diskette drive. The diskette drive is used for initial installation of software.

Keyboard

For local Intuity AUDIX system computer access, a standard 101-key keyboard is included in the base configuration for the hardware platforms.

Modems

Intuity AUDIX system configurations with Intuity AUDIX Digital Networking and remote access might require a modem. The Intuity AUDIX system includes as its primary modem the Paradyne Comsphere 3820, a high-speed, 9600-baud, full-duplex modem.

In addition to the primary modem, other modems are certified for use with Intuity AUDIX. The following table specifies all primary and certified modems for both platforms.
 
Table: Modems Supported by the Intuity AUDIX System
Modem
When Needed
Support Status
Paradyne Comsphere 3820
Required for
  • Low-speed RS-232C
  • Asynchronous digital networking
  • Remote terminal access
Primary
MPDM
May be required for Data Communications Equipment (DCIU) switches
Primary
202T modem
Required for Centrex (SMSI) connectivity to DMS-100
Primary
7400A data module
Required for remote terminal access
Certified

Printer

An optional printer is available with the Intuity AUDIX system for printing reports and screens. All platforms support the dot-matrix, 80-column parallel printers shown in the following table.
 
Table: Printers Supported by the Intuity AUDIX System
Printer
Support Status
NCR 6417
Primary
AT&T 570
Certified

Terminals

The Avaya 386 color SVGA monitor is recommended. The Intuity AUDIX system can also be administered remotely through the use of a modem and one of the terminals shown in the following table.
 
Table: Terminal Supported by the Intuity AUDIX System
Terminal
Support Status
Avaya 386
Primary
Avaya 4410
(for PROCOMM PLUS 4410 or Terranova emulation)
Certified
Avaya 513
(for Terranova emulation)
Certified
Avaya 715
Certified
Avaya 4425
Certified
vt100
Certified


Avaya Communication
http://www.avaya.com
Avaya UCS Information Development
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