Upgrades and Updates

When you upgrade or update your Intuity AUDIX system it requires changing either the hardware or software. These include:

• Upgrades
• Updates

Upgrades

An upgrade can apply to the hardware or software components of an Intuity AUDIX system. However, in most cases, an upgrade affects both the hardware and the software components of a system.

There are four types of upgrades.

• Staged Upgrade

A staged upgrade is the process used to upgrade a pre-Release 4 Intuity AUDIX system to a Release 5 system. This process involves shipping a new system to a subscriber's site and transferring data from the old system to the new system via a LAN connection.

• Software Upgrade

A software upgrade is the process used to upgrade an existing Release 4 system to a Release 5, non-RAID, system without changing the hardware model designation. The general process of a software upgrade is first to install a CD-ROM drive and a removable disk drive in the Release 4 system, back up the data to removable disks, load a basic Release 5 system on the original hard drive, and then to restore the backed-up data.

• Platform Upgrade

A platform upgrade is the process used to upgrade an existing Release 4 or Release 5 system to a different platform. The general procedure is to install a removable disk drive in the Release 4 system (if upgrading from a Release 4), back up the entire system to removable disks, move the peripheral hardware from the old system to the new Release 5 system, and then restore the backed up data.

• RAID Upgrade

A RAID upgrade is the process used when upgrading an existing Release 4 MAP/100P system to a Release 5 RAID system. The general procedure, similar to the software upgrade process, is to install a CD-ROM drive and a removable disk drive in the Release 4 system, back up the entire system to removable disks, reconfigure the existing disks as a RAID array, load a basic Release 5 system on the RAID array, and then restore the backed up data.

Updates

An update is available to subscribers who have a Intuity AUDIX Release 5 system and want to install new features on the existing system. A software update updates only software packages already installed on the system.

The procedures for updating software vary based on the type of update that needs to occur. The procedure can be as simple as making a backup of the old system and then restoring the data in the new system. Or the procedure can be as complicated as installing new hardware components in both systems, backing up the existing data from the old system, restoring the data to the new system, and then removing the hardware components.

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