Source Numbers

Use this tab to create "trusted locations" for data and/or voicemail access. For example, a user dialing in from home or accessing to Voicemail without a Voicemail code is making use of trusted locations. to  These are locations that the System allows either data access, eg. a user dialing in from home, or access to Voicemail without a Voicemail Code, eg. a user collecting his Voicemail messages from a cell phone, or the location the Voicemail Server calls to inform the user of a new message.  See Trusted Locations  for more information. Note that external numbers used as source numbers must provide CLI.

The Telephone Number field is available for configuration within the Source Numbers tab:

• Telephone Number: Default = V plus own extension number
  Right-click within the Telephone Number box and select Add to enter a telephone number. The following letter-based codes are available to create source numbers:

• V<Callers CLI> = Voicemail Trusted Source access
  Allows access to the user's mailbox for a specified CLI number, eg. V201 or V7325551237. The default is the user's own extension number but additional numbers may be added. Note: Only supported by Voicemail Lite and Voicemail Pro using IP Office mode.

• R<Caller's CLI> = Dial in access
  To allow data access only from a specified number prefix the number with a "R", eg. R7325551234

• H<Group Name> = Hunt Group Voicemail Indication
  Allows the user to receive message waiting indication of new group messages. Enter H followed by the group name, eg. HMain.

• On suitable display extensions, the hunt group name and number of new messages is displayed (refer to the appropriate telephone user guide).

• If the user is using Phone Manager, the Messages tab shows the hunt group name and number of new messages.

• If the user is not a member of the group, a voicemail code must be set for the group's mailbox (see Voicemail Code on the Hunt Group | Voicemail tab). Refer to the Voicemail Installation & Administration Manual.

• P<Telephone Number> = Voicemail Ringback Number
  For user's with voicemail ringback enabled, this entry sets the ringback destination to a number other than the user's own extension. The voicemail server will ring that number when the user has a new voicemail message. Enter P followed by the telephone number including any necessary external dialing prefix, eg. P917325559876. This facility is only available when using VoiceMail Pro through which one of the following is configured:

• Default Callback Start Point is set up and connected to a Get Mail action.

• User Specific Callback Start Point is set up and connected to a Get Mail action.

• eConsole = eConsole User Return Calls
  This option has been replaced by Transfer Return Time in the User | Telephony settings.