User

Users are the people who use the system or are Dial In users for data access. A system User may or may not have an Extension Number that physical exists - this is useful if users do not require a physical extension but wish to use system features, eg. Voicemail, forwarding etc. See Extension versus User .

• No User is used to apply settings to extensions which have no associated user.

• Remote Manager is used as the default settings for dial in connections.

The following fields are configurable within the User tab:

• Name:
  This is the user's account name, eg. "JohnB" and the one that will be used for RAS Dial In, Caller Display and voicemail mailbox. As the display on Caller Display telephones is normally only 16 digits long it is useful to keep the name short. Only alphanumeric characters and space are supported in this field. Do not use punctuation characters such as #, ?, /, -, _ and ,. This field is case sensitive and must be unique.

• Voicemail uses the name to match a user to their mailbox. Changing a user's name will route their voicemail calls to a new mailbox.

• Password: Default = Blank
  This password is required when the User has Dial In access, or wishes to monitor/control their Extension with Phone Manager and TAPI applications.

• Confirm Password:
  This is used to check that the password entered in the Password field has been entered correctly. A warning message requesting you to re-confirm the password is generated if the Password and the Confirm Password fields differ.

• Full Name: Default = Blank
  Use this field to enter the entire user's name. The Phone Manager Directory uses this information when the Show Users option is checked and also appears in the title bar of Phone Manager.

• Extension:
  Any number up to 9 digits. In general all extensions should have the same number of digits. If left blank then this User has no Extension and is just a Dial In user.

• Locale: Default = Blank
  On an analog extension this option configures the language used by voicemail prompts to the user (assuming that language is available on the voicemail server). On a digital extension it also controls the display language used on the telephone. See Supported Country and Locale Settings.

• Priority: Default = 5, Range 0 (Lowest) to 5 (Highest)
  This setting is used by Least Cost Routing to determine which routes the user can use.

• Restrictions: Default = None
  Sets which set of User Restrictions applies to the user. See User Restrictions.

• Ex (exclude) Directory: Default = Off
  If checked, the user does not appear in the directory list in Phone Manager and suitable telephones.

• Phone Manager Type: Default = Lite
  Determines the mode in which the user's copy of the Phone Manager application will operate. Modes are Lite, Pro and VoIP. Note that the number of users able to simultaneously use Pro and VoIP modes is controlled by licenses.

• Book a Conferencing Center in Phone Manager: Default = Off
  When enabled, displays links in the user's Phone Manager application for access to Conferencing Center. Note that to book a conference requires the user to have a Conferencing Center user ID and password.