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IP Office 3.0 Manager |
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In relation to short codes, the Telephone Number field can reflect the number dialed by the short code or parameters for the short code feature. For example, this field can contain Voicemail Pro start point names, user names, hunt group names and telephone numbers (including those with special characters).
The Telephone Number field can contain numbers and the following characters:
C � Place digits following the "C" in the outgoing call's Called Number field rather than Keypad field (this is the default).
D � Wait for connection, then send the following as DTMF. (See Least Cost Route Overview for an example). Note: A DTMF tone will not be produced if you are running IP Office Small Office Edition.
E � Replace with the Extension Number dialing the Short Code.
I - Send data in an Information Packet rather than Set-up Packet (for advance use).
K - Place the digits following the "K" in the outgoing call's Keypad field rather than Called Number field. Only supported on ISDN/QSIG.
L - Use the last number dialed.
N - Substitute with digits dialed for N or the string of "X"s in the Short Code field. For example use the Hunt Group extension number entered as part of the short code. (See default short code *20*N# for an example.)
S - Place the digits following the "S" into the outgoing call's Calling Number field.
SS - Pass through the Calling Party Number on VPN lines. For example, to provide the incoming ICLID at the far end of a VoIP connection, a short code ? with telephone number .SS should be added to the line.
t - Set the maximum duration for a call (+/-1 minute). Follow the Telephone Number entry of short codes using a dial feature with t(x) where x is the number of minutes. See Maximum Call Length for a sample short code setup using this feature.
U - Replace with the User Name of the User dialing the Short Code. See default short code *17 for an example.
W � Set flag in packet to withhold outgoing Caller ID (operation is PSTN network dependent.
Y � Used to send the digits following the "Y" as DTMF tones. This option differs from the "D" option in that the digits following the Y in the Short Code are sent as DTMF tones on reception of either a Progress or Call Proceeding message from the Line Provider, whereas the "D" option sends the digits as DTMF tones only after a "Connect" message is received. For example, the Y character would be necessary at a site where they have signed up with their telephone service provider to withhold international dialing until a DTMF pin/account number is entered that initiates the call progress/proceeding message. See Using the Y Character for an example.
@ � Enter following digits into sub-address.
. � Replace with current dialed digits, ie. those that have been dialed so far and triggered the short code match.
, � One second pause in between DTMF digit dialing (See Least Cost Route Overview for an example).
" " � Any text must be surrounded by quotation marks, eg. User or Hunt Group Names.
? � Indicates collect messages.
* - Sends the * tone to line.
# � When used in conjunction with the Voicemail Collect feature, it indicates leave messages. In all other situations, it sends the # tone to line. Typically used in the CALA region to send the tone at the end of a dialed number when the trunk configuration requires it.