Previous page Next page

Pre-Installation Checklist

Before plugging in the 4600 Series IP Telephone, verify that all the following requirements are met. Failure to do so prevents the telephone from working and can have a negative impact on the network. Print copies of this checklist for each server and IP telephone.

Requirements to Verify about the Network
1.
This first checklist item applies only to H.323 telephones. The Avaya Media Server is administered for IP telephones and has software for Release 8.4 or later. Avaya Communication Manager Release 1.1 supports the 4602 and 4620/4620SW IP Telephones. The recommended configuration is the latest PBX software and the latest IP telephone firmware. In the event you are installing at a site without the latest PBX software, follow these recommendations:

Media Server
Release
Avaya IP
Telephone
IP Telephone
Release

Notes

Avaya Communication Manager 3.1+
All telephones
R2.6+
IP Telephone software Release 2.7 does not support the 4601, 4602, and 4602SW.

Avaya Communication Manager 1.3+
All telephones
R1.8+
Use the latest release.

Avaya Communication Manager 1.1,
Avaya Communication Manager 1.2
All telephones except 4630
R1.8+
Use the latest release.

R10, Avaya Communication Manager 1.1,
Avaya Communication Manager 1.2
4630
R1.74
Upgrade to Avaya Communication Manager Release 1.3 or later before installing R1.8 on 4630 Telephones.

R10
4606, 4612, 4624
R1.8+
The 4602 and 4620 are not supported.

R9.5
4606, 4612, 4624
R1.8+
The 4620, 4602, and 4630 are not supported. R1.5 is the minimum 4600 IP Telephone vintage.

R9
4612, 4624
R1.1
R1.1 is the only supported 4600 IP Telephone vintage.

R8.4
4612, 4624
R1.0
R1.0 is the only supported 4600 IP Telephone vintage.

CAUTION: Using IP telephones on R8.4 or R9 requires extreme caution. You would be downgrading the telephones to these very old releases. Downgrading any Avaya IP Telephone other than the 4612 or 4624 to these old releases has not been tested and might damage the telephone. See Downgrading Avaya IP Telephones (H.323 Only) for instructions on how to downgrade the software for Avaya IP Telephones.


Note: The 4621SW and 4625SW can be aliased as a 4620 on any call server that supports the 4620. In addition, Avaya Communication Manager Release 2.2 provides limited native support for the 4621SW and 4625SW. See the Avaya Communication Manager Release 2.2 administration documentation for more details.

Release 1.8 software changed the way the 4630 and 4630SW obtain administered Feature button labels from the Media Server. Therefore, you must have Avaya Communication Manager Release 1.2 for 4630 IP Telephone Release 1.8 to work properly.

Requirements to Verify about the Network (continued)
2.
The following two circuit packs are installed on the switch:
  • TN2302 IP Media Processor circuit pack.
  • TN799B, C, or D Control-LAN (C-LAN) circuit pack.

IP Telephone firmware Release 2.3 or greater requires TN799C V3 or greater C-LAN circuit pack(s). For more information, see the Communication Manager Software and Firmware Compatibility Matrix on the Avaya support Web site http://www.avaya.com/support.

Note: Checklist item 2 applies only to H.323 telephones.
3.
The Avaya Media Server is configured correctly, as described in the documentation listed in Related Documents.
Note: This checklist item applies only to H.323 telephones.
4.
The DHCP server and application are administered as described in the 4600 Series IP Telephone LAN Administrator Guide.
5.
The TFTP or HTTP server and application are administered as described in the 4600 Series IP Telephone LAN Administrator Guide.
6.
The upgrade script and application files from the Avaya Support Web site are loaded correctly on the TFTP server.
7.
If applicable, the LDAP and DNS servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW/4620/4620SW/4621SW/4622SW/4625SW, and 4630/4630SW installations.
8.
If applicable, the Voice Mail and/or Web Messaging servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4630/4630SW installations.
9.
If applicable, the WML server is administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW and 4620/4620SW/4621SW/4622SW/4625SW installations.

NOTE: Any or all of the servers mentioned in items 4.-9. can be co-resident on the same hardware.

Requirements to Verify for Each IP Telephone
10a.
You have an extension number and an Avaya Communication Manager security code (password) for each IP telephone.
Note: This checklist item applies only to H.323 telephones. However, to allow an H.323 telephone user to sign on to a SIP telephone, you must also establish that person’s User ID and password on the SIP Enablement Services (SES) server.
10b.
You have an OPTIM extension number and an Avaya Communication Manager security code (password) for each SIP telephone. You have configured SIP Enablement Services for each SIP telephone.
Note: This checklist item applies only to SIP telephones. However, to allow a SIP telephone user to sign on to an H.323 telephone, you must also establish that person’s User ID and password on Avaya Communication Manager.
10c.
You have an 802.1X Supplicant Identity and password for each IP telephone (H.323 only) if applicable to your environment. The MAC address of the telephone will be used as a default ID and the default password will be Null if you do not provide values. For more information, see 802.1X Supplicant Authentication.
11.
A Category 5e LAN jack is available at each telephone site.
12.
Electrical power is provided to each telephone by a Telephone Power Module (DC power jack) (must be ordered separately). If the LAN will supply IEEE-standard power to the 4601/4602/4602SW/4606/4610SW/4612/4620/4620SW/4621SW/4622SW/4624/4625SW/4630SW, no power module is required.

NOTE: The 4630 IP Telephone does not support IEEE-standard power, and therefore requires the Power Module.
The 4690 IP Conference Telephone is powered with a special LAN/power cable with a power interface module included with this telephone.

13.
1 Category 5e modular line cord is available for the connection between the IP telephone and the PC.
14.
Verify that the 4600 Series IP Telephone package includes the following components:
  • 1 telephone set
  • 1 telephone handset, except the 4622SW and 4690 IP Conference Telephones
  • 1 H4DU 9-foot long (when extended) 4-conductor coiled handset cord, plugged into the telephone and the handset, except the 4690 IP Conference Telephone
  • 1 Category 5 modular line cord for the connection from the IP telephone to the Ethernet wall jack
  • 4600 Series IP Telephone Safety Instructions (555-233-779)
  • Power Brick for 4630 IP Telephones only
  • Stylus for 4630/4630SW IP Telephones only
  • Power Interface Module for the 4690 IP Conference Telephone only
15.
IP telephones ship from the factory with H.323 software. Existing installations might also have many IP telephones running H.323 software. For instructions on how to convert between H.323 and SIP software, see Converting Software on Avaya 4600 Series IP Telephones.
Optional Items for Some IP Telephones
16.
If applicable to your current installation, verify that the following equipment/information is present:
  • 30A Switched Hub (applicable to the 4612/4624/4630 only)
  • Stand Instructions, packaged with certain IP telephones


Previous page Next page