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The View Administrative Option

If you are using static addressing and encounter problems, use the following procedure to verify the current values of system parameters and file versions. Viewing the Protocol parameter is a way to determine whether the telephone has H.323 or SIP software installed.

NOTE: Also use the ADDR option to view IP Addresses and verify whether you were provided with correct IP Addresses. See Static Addressing Installation in Chapter 3: Local Administrative Options.

The 4601and 4601+ IP Telephones do not support the V I E W option.

  1. While the telephone is on-hook and idle, press the following sequence of keys on the faceplate of the telephone:

Mute 8 4 3 9 # (Mute V I E W #)

NOTE: Press the Mute button momentarily. Do not press this key while pressing other keys. The 4630/4630SW IP Telephones and the 4690 IP Conference Telephone do not have a dedicated Hold button. For all other 4600 Series IP Telephones, pressing the Hold button instead of the Mute button also works.

The following text displays left-justified at the top of the display:

View settings
*=next #=exit

  1. Press the * button at any time during viewing to display the next name and system value pair from Table 2. The first pair returns after the last pair displays.

Press the # button at any time during viewing to terminate the procedure and restore the user interface to its previous state. The names and values display in the following order:

Table 2:  Viewing Parameter Values  
Name
System Value
Format
Model
46ccDccc
Up to 8 ASCII characters: Model.
Phone SN
cccccccccccc
cccccccc
Telephone Serial Number, up to 18 ASCII characters (which display on both lines).
PWB SN
cccccccccccc
cccccccc
Printed Wiring Board (circuit board) Serial Number, up to 18 ASCII characters (which display on both lines). Applies to all telephones with a display except 4602, 4602SW, 4602SW+, and 4610SW.
PWB comcode
nnnnnnnnn
9 ASCII numeric characters: PWBCC. Applies to all telephones with a display, except 4602, 4602SW, and 4610SW.
PWB version
ccccccccc
9 ASCII numeric characters. Applies only to the 4602, 4602SW, 4602SW+, and 4610SW.
MAC address
hh:hh:hh:hh:hh:hh
Each octet of the MAC address displays as a pair of hexadecimal numbers.
L2 tagging
ccccccccc
Up to 9 ASCII characters:
“on” if NVL2Q = 1
“off” if NVL2Q = 2
“auto: on” if NVL2Q = 0 and 802.1Q tagging is on, and
“auto: off” if NVL2Q = 0 and 802.1Q tagging is off.
VLAN ID
cccc
Up to 4 ASCII characters: L2QVLAN if 802.1Q tagging is on and “none” if 802.1Q tagging is off.
IP Address
nnn.nnn.nnn.nnn
Up to 15 ASCII characters: IPADD.
Subnet mask
nnn.nnn.nnn.nnn
Up to 15 ASCII characters: NETMASK.
Router
nnn.nnn.nnn.nnn
Up to 15 ASCII characters: the IP Address of the router in use.
File server
nnn.nnn.nnn.nnn.nnnnn
Up to 21 ASCII characters: the IP Address and port of last file server used successfully during initialization (“0.0.0.0” if no HTTP or TFTP file server was used successfully).
Call server
nnn.nnn.nnn.nnn.nnnnn
Up to 21 ASCII characters: IP Address and port of call server currently in use, if any, otherwise “0.0.0.0”.
802.1X
pass-thru mode

pass-thru with Logoff

Supplicant mode
If system parameter DOT1X = 0

If system parameter DOT1X = 1

If system parameter DOT1X = 2
Group
nnn
Up to 3 ASCII numeric characters: GROUP.
Protocol
cccccccc




filename.ext




ccccccc
Ethernet

filename.ext



cccccccccc


cccccccccc
Up to 8 ASCII characters, depending on the system-specific signaling protocol (H.323, SIP, etc.) currently being used.

Up to 16 ASCII characters: name of the application code file ("big app") currently stored in the telephone.

Ethernet connection. From 2 to 7 ASCII characters, either “100Mbps”, “10 Mbps”, or “No.”
Up to 16 ASCII characters. Name of the boot code file ("little app") currently stored in the telephone.

Up to 10 ASCII characters. DSP code version.

Up to 10 ASCII characters. DSP hardware version, displayed only if a DSP hardware version identifier is available.
Build
cccccccccc
Build identifier. Up to 1- ASCII characters.
DHCPSTD
n
DHCP standard flag. If "1" the telephone strictly follows the DHCP standard by giving up IP Addresses when the DHCP lease expires. If "0" the telephone uses the IP Address until it detects a reset or a conflict.
Audio Environment
nnn
Audio environment selection index (0 to 107); the AUDIOENV system value.
Handset sidetone
n
The AUDIOSTHS system value where 0=No change, 1=6dB below nominal, 2=no sidetone - infinite loss.
Headset sidetone
n
The AUDIOSTHD system value where 0=No change, 1=6dB below nominal, 2=no sidetone - infinite loss.


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