ASAI001 (A_LINKDWN_PL)

Alarm level

Critical.

Description

The ASAI physical link has gone down. All ASAI-provided services will not function until the link has been re-established.

Repair procedure

Note:
If message ASAI025 follows this message, no corrective action is necessary.

To correct the problem and remove the alarm:

1. Contact your remote maintenance service center for assistance.
2. Check the ASAI link wiring between the Avaya IR system and the PBX for proper connection.
3. Go to the ASAI Parameters screen (Feature Packages > ASAI Administration > Parameters) and make sure that the:
   • Status in the CONNECT Event field is connected
   • Correct ID is selected in the Node ID field
4. Make sure that another Avaya IR system is not using the same node ID.

© 2006 Avaya Inc. All Rights Reserved.