ASAI002 (A_LINKDWN_LL)
Alarm level
Critical.
Description
The ASAI physical link is up, but the ASAI environment cannot be set. All ASAI-provided services will not function until the link has been re-established.
Note:
If message ASAI025 follows this message, no corrective action is necessary.
Repair procedure:
To correct the problem and remove the alarm:
- Contact your remote maintenance service center for assistance.
- Check with your PBX administrator to ensure that the ASAI port on the PBX has been administered with Fixed TEI=y and TEI=3.
- Go to the ASAI Parameters screen (Feature Packages > ASAI Administration > Parameters) and make sure that the:
- Status in the CONNECT Event field is connected
- Correct ID is selected in the Node ID field
- Make sure that another Avaya IR system is not using the same NODE_ID.
