ASAI013 (A_LOGFAIL_TRBSY)

Alarm level

Major.

Description

The IR system agent on the specified channel could not be logged in. As a result, Automatic Call Distribution (ACD) will not route calls to this channel.

The specified extension currently has an active call.

Repair procedure

Note:
If message ASAI028 follows this message, no corrective action is necessary.

To correct the problem and remove the alarm:

1. Contact your remote maintenance service center for assistance.
2. Log the channel out.
3. Retry the login request.

© 2006 Avaya Inc. All Rights Reserved.