ASAI015 (A_LOGFAIL_SWOVL)

Alarm level

Critical.

Description

The IR system agent on the specified channel could not be logged in. As a result, Automatic Call Distribution (ACD) will not route calls to this channel.

Switching equipment congestion exists. The switch is not accepting the request at this time because of processor overload.

Repair procedure

Note:
If message ASAI028 follows this message, no corrective action is necessary.

To correct the problem:

1. Contact your remote maintenance service center for assistance.
2. Suggest that the adjunct or user retry the request later.
3. If the problem persists, consult your PBX administrator.

© 2006 Avaya Inc. All Rights Reserved.