CGEN022 (CGEN_NORESTRICT)

Alarm level

Minor.

Description

The voice system failed to reset the restriction list for a channel. System functionality may be impaired if applications are assigning resource restrictions to channels (irRestrictResource(3irAPI)).

Repair procedure

Caution:
This repair procedure requires you to stop the voice system. Stopping the voice system ends call processing. Stop the voice system at times of little or no call activity, or re-route calls to agents or to another IR system.

To correct the problem:

1. Make sure AD or the customized default owner is run as root.
2. If AD or the customized default owner is run as root, stop and start the voice system.
3. If the problem persists, reboot the operating system.
4. If the problem still persists, contact your remote maintenance service center.

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