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If you have at least two Avaya IR systems, each with one or two WholeWord speech recognition software packages, you can process callers in up to four languages with what appears to callers as a single application. You could start with the above language gate. Instead of transferring to the attendant if the caller does not say "yes" or "s�" at one of the expected times, you could transfer the call to an application on another system. The second system could include a language gate in the other two languages, then branch to the correct application (or to the attendant) depending on the caller's response.
