Keyword recognition types are used for isolated word recognition, that is, responses of a single word or digit. The following table shows the standard WholeWord speech recognition types, which are used when prompting the caller to speak a response of one word or digit. The US_1_3 recognition type, for example, means that callers are expected to say a single word, either "one," "two," or "three." A prompt that might use the 1_3 digit grammar type could be structured as follows: "For checking account balance, say `one'. For savings account balance, say `two'. For interest rates, say `three'."
Language |
"Yes" or "No" |
One digit |
One digit |
One digit |
One digit |
One digit |
Australian English |
AU_YN |
AU_1_3 |
AU_1_3N |
AU_1_5 |
AU_1_5N |
AU_DIG |
Brazilian Portuguese |
BP_YN |
BP_1_3 |
BP_1_3N |
BP_1_5 |
BP_1_5N |
BP_DIG |
Canadian French |
CF_YN |
CF_1_3 |
CF_1_3N |
CF_1_5 |
CF_1_5N |
CF_DIG |
Castilian Spanish |
CS_YN |
CS_1_3 |
CS_1_3N |
CS_1_5 |
CS_1_5N |
CS_DIG |
Dutch |
NL_YN |
NL_1_3 |
NL_1_3N |
NL_1_5 |
NL_1_5N |
NL_DIG |
French |
FR_YN |
FR_1_3 |
FR_1_3N |
FR_1_5 |
FR_1_5N |
FR_DIG |
German |
GR_YN |
GR_1_3 |
GR_1_3N |
GR_1_5 |
GR_1_5N |
GR_DIG |
Italian |
IT_YN |
IT_1_3 |
IT_1_3N |
IT_1_5 |
IT_1_5N |
IT_DIG |
Japanese |
JN_YN |
JN_1_3 |
JN_1_3N |
JN_1_5 |
JN_1_5N |
JN_DIG |
Latin-American Spanish |
MS_YN |
MS_1_3 |
MS_1_3N |
MS_1_5 |
MS_1_5N |
MS_DIG |
UK English |
UK_YN |
UK_1_3 |
UK_1_3N |
UK_1_5 |
UK_1_5N |
UK_DIG |
US English |
US_YN |
US_1_3 |
US_1_3N |
US_1_5 |
US_1_5N |
US_DIG |