Contents
Preface
Security overview
System description
Installation
Administration
Maintenance
Troubleshooting
Application development
Basic application development
Advanced application development
Specialized applications
Speech applications
Speech file system
Speech development tools and features
Developing speech
Recognizing WholeWord speech input
How WholeWord speech recognition works
Bilingual capabilities
Standard WholeWord speech recognition types
Keyword recognition types
Connected-digit recognition types
Recognition DIPs
Word spotting
Phrase screening
Recognition confirmation
Barge-in
Dual Tone Multifrequency (DTMF) support
Custom grammars
Custom vocabulary
Custom DIPs
WholeWord speech recognition accuracy
Using NLSR in voice applications
Putting it together
Enhanced Basic Speech formats
ASAI applications
CTI applications
Converse Vector Step routing applications
Avaya Interaction Center applications
Avaya Predictive Dialing System applications
Siebel eBusiness applications
Tech Tours
Migration
Alarms and log messages
Glossaries
Print documents
Index