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Transaction operation commands communicate with the Workflow Designer. Workflow Designer features are customized for each customer, either by Avaya or by the customer.
Note:
Transaction operation commands are custom designed for your site. If desired, you could execute tr<n><op> requests to change information in Avaya Interaction Center databases, fax information, perform complex calculations, pre-fetch images, or whatever else is needed.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Value |
Description |
Put Return Code In |
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Select the variable in which to store the return code. |
VESP Function Name |
tr<n><op> |
Performs a custom transaction. |
Arg 1 |
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Select the variable in which to store the EDUID, which is passed to Avaya Computer Telephony to identify the call. The variable must have Length set to 34 and Type set to character. |
Arg 2 |
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Select the variable that contains the value of the database field. The variable must have Length set to 256 and Type set to character. |
Arg 3 |
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Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
Arg 4 |
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Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
