The transfer function transfers a call from the VRU to an agent at the specified extension. Transferring the call does not terminate the EDU. The CONVERSANT or Avaya IR application continues to access the EDU and cache until the gone function is called.
Use the Node Inspector to assign and edit the following attributes.
Attribute |
Value |
Description |
Put Return Code In |
|
Select the variable in which to store the return code. |
VESP Function Name |
transfer |
Transfers the call to an agent. |
Arg 1 |
|
Select the variable in which to store the EDUID, which is passed to Avaya Computer Telephony to identify the call. The variable must have Length set to 34 and Type set to character. |
Arg 2 |
|
Select the variable that contains the PBX extension to which the call will be transferred. The variable must have Length set to 256 and Type set to character. |
Arg 3 |
|
Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |
Arg 4 |
|
Select a Dummy variable. The variable must have Length set to 256 and Type set to character. |