DB007 (DB_PORT_UNAVAIL)

Alarm level

None.

Description

None of the ports in the range administered for JDBCDIP processes are available for use. (The port range includes the administered ports and an additional five ports.)

Repair procedure

To correct the problem:

1. Type netstat-a | grep portn and press Enter to determine whether other processes are using the administered port range.

   n represents the port number.

   If the identified port is not in use, there will be no output in response to the command.

2. If other processes are using the administered port range, go to the JDBC Administration - Edit screen (Configuration Management > JDBC Administration - Main > select desired DIP) and reassign an unassigned port to the process.
3. Return to the JDBC Administration - Main screen and select Restart to restart the DIP.

   Note:
   If the IR system consistently experiences problems with unavailable ports, contact your Avaya support representative for assistance.

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