VOIP004 (VOIP_NETWORK_ERROR)

Alarm level

Major.

Description

The VoIP subsystem is not processing calls because it cannot access the packet network (LAN).

Repair procedure

To resolve the problem:

1. Check the Solaris network configuration on the Avaya IR system and make any required corrections.
2. Check the network configuration on the MultiVantage system and make any required corrections.

   See your MultiVantage documentation for more information.

3. Make sure that the Avaya IR system and the MultiVantage system can access the network and communicate with each other.
4. Contact your Avaya support representative, if necessary.

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