
Assigning ASAI parameters
To assign ASAI parameters:
- From web administration, go to the ASAI Administration screen (Feature Packages > ASAI Administration).
- Select Parameters.
The system displays the ASAI Parameters screen. For information about this screen, see ASAI Parameters screen.
- In the CONNECT Event field, select one of the following:
- alerting The CONNECT event is reported when the call rings at the agent's telephone.
- connected The CONNECT event is reported when the call is connected to the agent's telephone.
- In the Trace Detail field, select one of the following:
- low Information is displayed about ASAI error and warning conditions
- normal All information displayed by the low setting, plus ASAI external functions (A_Callinfo, A_Tran, A_Event, and A_RouteSel)
- high All information displayed by the low and normal settings, plus call event descriptions received from the PBX
- In the IP Address or Host Name field, type the IP address or host name of the MAPD.
- In the Node ID field, select the Node ID (signal01 through signal08) of the Avaya IR system as administered on the MAPD.
- Select Submit.
The system displays information about the success or failure of the administration attempt.