Contents
Preface
Security overview
System description
Installation
Administration
Administration procedures
Starting the Web Administration interface
Setting up user accounts
Backing up and restoring system data
Administering alarms and messages
Administering ASAI
Administering ASAI overview
Displaying ASAI channel assignments
Adding an ASAI channel
Changing an ASAI channel
Logging in an ASAI channel
Logging out an ASAI channel
Unassigning an ASAI channel
Displaying ASAI domains
Adding an ASAI domain
Changing an ASAI domain
Enabling an ASAI domain
Disabling an ASAI domain
Unassigning an ASAI domain
Assigning ASAI parameters
Administering ASG
Administering digital interfaces
Administering Disk Mirroring
Administering fax
Administering IC Integration
Administering PDS Integration
Administering the PDS/IVR Integration software
Administering the CTI DIP
Administering the JDBC database interface
Administering VoiceXML
Administering SNMP configuration
Administering network services
Administering the Web Administration interface
Installing the Web Administration SSL certificate for Internet Explorer
Administering voice equipment
Administering Two B-Channel Transfer (TBCT)
Administering speech and dial pulse recognition
Administering Proxy Text-to-Speech
Administering Universal Call ID Expansion
Administering Voice over IP
Administering the voice system
Creating reports
License Configuration
Viewing licensed features
Rebooting the system
Setting up a second Network Interface Card for failover
Web Administration screens
Command-line administration
Maintenance
Troubleshooting
Application development
Tech Tours
Migration
Alarms and log messages
Glossaries
Print documents
Index