Column name

Description

Record

Specifies the database record number of each call made to the voice system.

Channel

Specifies the channel on which the call was made.

Start

Specifies the time and date the call began. If multiple applications (services) were invoked during the call, the first line of the display shows the time and date the call began, and subsequent lines for the call show the time and date that each application began.

Duration

Specifies the length of the call in seconds. If multiple applications were invoked during the call, the first line of the display for the call shows the total length of all applications in the call, and subsequent lines for the call show the length of each application invoked in the call.

Service

Specifies the application (service) associated with the call. If multiple applications were invoked during the call, the first line of the display for the call (the summary line) is blank, and subsequent lines for the call show each application invoked in the call.