To check the Display Equipment screen:
The system displays the Display Equipment screen. In the following sample, the administrator has scrolled down to see channel 20.
Channel 20 is in the facility out of service (FOOS) state. It is no longer taking calls, and the remaining channels are not adequate to handle service during busy periods. That is the cause of the problem. Diagnostic testing by Avaya or by the system administrator can further define the problem. For now, the system administrator may reassign channels from other services to make up for the loss of channel 20.