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The Web Administration interface application is installed on the hard drive of each Avaya IR system. TechCare system administrators go to the administration interface via the LAN, logging in through their web browsers. The Web Administration interface may be reached from any machine on the network, so system administrators may monitor and make changes from another location, including from home. The system administrators at each location perform tasks like backing up the system and monitoring voice operations. The administration interface is similar to other Windows-based applications, making it easy to learn.
