|
|
|
|
|
Avaya IR R2.0 offers you the option of performing backup using an NFS mounted drive or a Tape Drive.
Note: The Tape Drive option will be available to you on the Backup screen, only if you have a tape drive connected to the IR platform and it is set in the default backup parameters.
You can perform a full backup or a partial backup of system data, after selecting, either the NFS or Tape Drive option.
A full backup copies all IR system files, including voice response applications to a backup file. A partial backup can be performed by in three ways:
Before you can perform a partial backup, you must first perform a full backup. Avaya recommends that you perform a full backup after the initial installation of the Avaya IR system. Avaya also recommends you stop the voice system before performing a partial backup. Before performing a partial backup of files that have changed in the last 1 to 90 days, you must stop the voice system.
System data can be restored from any backup. (This procedure assumes the system is fully operational. See Restoring the system for disaster recovery.) Full and partial backups can be performed on demand, or scheduled to run on a particular day and time.
The system used to store backup files must have NFS service available, and the backup directory must be an NFS mount point. For information about how to mount an NFS file system on a machine with a Solaris 8 update 8 operating system, see "How to Mount an NFS File System" in System Administration Guide, Volume 1. For information about how to mount an NFS file system on a machine with a Solaris 10 operating system, see "Accessing Network File System Topics" in System Administration Guide: Network Services. IR R2.0 is not supported on versions of Solaris operating systems, earlier than Solaris 8 update 8.
The ulimit size for the file option on the NFS mount directory where backup files are stored should be set to unlimited or large enough to accommodate the largest expected backup file. If the NFS mount directory is not large enough to accommodate the backup file, the backup will fail.
CAUTION:
The transfer of large backup or restore packets may slow your network performance, so you may want to perform backup or restore operations during non-business hours.
If the Avaya IR system has a local Oracle database that was not installed by Avaya, the customer should verify that Oracle environment variables have been set up as described in Setting up Oracle environment variables. If Oracle environment variables are not set up correctly, the backup process will fail.
When backup files are no longer required, delete them, using the Delete Backup Files screen. Clean out backup files regularly, so that only up-to-date files are stored. Deleting unwanted backup files saves disk storage space and reduces confusion if you need to restore system files.
