If the Avaya IR system has a local Oracle 10g database that was not installed by Avaya, the customer should verify that Oracle environment variables have been set up in /etc/profile as shown in the following example. The following example assumes that the Oracle software files has been installed to /export/oracle as described in Installing Oracle locally on the system.
Note:
If Oracle environment variables are not set up correctly, the data backup process will fail.
# START - Oracle environment variables
ORACLE_HOME=/export/oracle/products/10g; export ORACLE_HOME
ORACLE_USER_HOME=/export/oracle; export ORACLE_USER_HOME
# Have SID as A for CONVERSANT compatibility
SID=A
echo "SID = $SID"
ORACLE_SID=$SID;export ORACLE_SID;
ORACLE_TERM=xterm; export ORACLE_TERM;
OAR_NLS33=$ORACLE_HOME/ocommon/nls/admin/data; export ORA_NLS33
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:$ORACLE_HOME/lib:/lib:/usr/lib:/usr/openwin/lib
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/dt/lib:/usr/ucblib:/usr/local/lib
export LD_LIBRARY_PATH
PATH=$PATH:/opt/NSCPnav/bin:$ORACLE_HOME/bin:/usr/local/samba/bin:/usr/openwin/bin:/usr/ucb:.
export PATH
CLASSPATH=$CLASSPATH:$ORACLE_HOME/JRE:$ORACLE_HOME/jlib:$ORACLE_HOME/rdbms/jlib
CLASSPATH=$CLASSPATH:$ORACLE_HOME/network/jlib
# END - Oracle environment variables