Administering the CTI DIP on Avaya IR

To configure a CTI DIP on Avaya IR:

1. From web administration, go to the CTI DIP Configuration screen (Feature Packages > CTI DIP Administration).
2. In the Dipid column, select the name of the Telephony Server DIP that you want to configure.

   Note:
   The name of the Telephony Server DIP is a link to the CTI Configuration - Edit screen.

   The system displays the CTI Configuration - Edit screen for the DIP you selected. For information about this screen, see CTI Configuration - Edit screen.

3. In the Port number the DIP is listening on field, examine and, if necessary, change the default port number.
4. In the Telephony Server Hostname field, type the LAN hostname for the telephony server.
5. In the Telephony Server Portnumber field, examine and, if necessary, change the telephony server port number.
6. In the Telephony Server Username field, type the username to use to login to the telephony server.
7. In the Telephony Server Password field, type the password to use to login to the telephony server.
8. In the TLINK field, type the telephony and switch parameter string (format: company#switchname#csta#hostname, where company is either Avaya or Lucent).
9. Select Save.

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