Changing an ASAI domain

Prerequisites

Before you can change an ASAI domain, the domain must be disabled (see Disabling an ASAI domain).

Procedure

To change an ASAI domain:

1. From web administration, go to the ASAI Administration screen (Feature Packages > ASAI Administration).
2. Select Domains.
3. Select Change Domain.

   The system displays the Change ASAI Domain screen. For information about this screen, see Change ASAI Domain screen.

4. In the Domain Name field, select the name of the domain that you want to change.
5. In the Extension field, type the PBX extension number associated with the domain.
6. In the Service field, select the name of the voice response application associated with the domain.
7. In the Type field, select one of the following:
   • ACD – Monitors calls to the corresponding split domain on the switch
   • VDN – Monitors calls to the corresponding VDN domain on the switch
   • CTL – Monitors calls transferred away from the voice system to destinations on the switch that are not monitored by an ACD or VDN domain.
   • RTE – Accepts Route Requests from the switch.
8. Select Submit.

   The system displays information about the success or failure of the administration attempt.

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