Digital protocol - R2MFC feature
Type of feature
When you use the Multi-Frequency Compelled R2 (MFC R2) signaling protocol with ports on an Avaya IR system, you must have WebLM licenses for each port that uses the protocol.
About the R2MFC digital protocol feature
R2MFC is a signaling protocol that operates on E1 connections and is used internationally between switches. R2MFC is an ITU-T Q400 series standard. Avaya IR supports the digital version of line signals and inter-register signals. R2 signaling from switch to switch supports the following MFC call types.
- Simple calls (Incoming and outgoing calls): This is the signaling used between an Avaya IR system and a Central Office for local calls and toll free call.
- Calls with Caller ID: This is used between central offices for tracking the call to report the number to the switch being called and to apply billing charges when necessary.
- Collect calls: For Brazil, incoming collect calls that are not agent assisted can be accepted or blocked for E1 trunks that are administered to use the R2MFC protocol. Incoming collect calls can be blocked only for E1 trunks that use the R2MFC protocol. The Avaya IR system can be administered to block collect calls by choosing a collect call blocking method. The collect call blocking method can be set to none (collect calls are accepted), Group II Signal 8, or double answer. Although not part of the R2MFC protocol, the double answer option for blocking collect calls is administered using the E1 R2MFC web administration screens.
R2MFC is supported in the following countries:
- Argentina
- Brazil
- Chile
- China
- Colombia (Telecom and ComSel)
- India
- Indonesia
- Korea
- Malaysia
- Mexico
- Philippines
- Singapore
- Thailand
Hardware requirements
At least one E1 digital telephony card must be installed and operational.
Software requirements
The R2MFC digital protocol feature requires the NMS package (Avnms). For more information, see NMS package.
Using this feature
Administer this feature using Web Administration (Configuration Management > Switch Interfaces > Digital Interfaces) or the nms command.
