Overview of CONVERSANT to Avaya IR migration
The basic steps you perform to migrate from a CONVERSANT platform to an Avaya IR R2.0 platform are listed below, organized by phases (pre-migration, migration, post-migration). See the identified topics for detailed procedures.
Begin by downloading the mavscan.tar file from the support.avaya.com web site onto the CONVERSANT platform and install the file to obtain the tools. (See Installing the CONVERSANT-to-Avaya IR migration package.) Then proceed with the three following phases:
Pre-migration
- Run the scanit tool on the CONVERSANT platform to identify applications that use features that are not supported on the Avaya IR platform. (See Running scanit.)
- If any unsupported features have been identified, make the appropriate changes to the applications.
Migration
- Use the tar_it utility to package directories and files that need to be moved to the Avaya IR platform. (See Migrating data.)
Make sure that you include all host screen files. (See Migrating host screen files.)
- Use FTP or a similar mechanism to transfer the generated tar file from the Migration Step 1 to the Avaya IR platform.
- Use the
tar command to copy the archive files to their respective locations on the Avaya IR platform. (See Migrating data.) - Use Avaya IVR Designer to migrate any Voice@Work or Avaya IVR Designer applications. (See Migrating applications.)
Post-migration
- Use FTP to transfer the do_speech script from the CONVERSANT platform to the Avaya IR platform.
- Run the do_speech script to convert any ADPCM32 files to G.711 format. (See Converting custom speech.)
- Convert any host screen capture files. (See Converting host interface screen capture files.)
- Using Web Administration, set up the configuration for all the required features.
- Recompile any IRAPI applications.
The libraries to include when compiling IRAPI applications have changed. For more information, see Introduction to the IRAPI.
